User Manual
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Delete all messages
• Press the associated softkey.
• Press the associated softkey: Voice msg
•
2.19 Sending an instant message to a contact
You can only send an instant message to a colleague connected to the same telephone system (generally,
a colleague in your enterprise).
You can send an instant message to a contact by entering either their phone number or their name.
: If your set is not equipped with a magnetic keyboard, use the alphanumeric keyboard to enter
letters. Use the alphanumeric keyboard key to switch between the numeric and alphabetic keyboard.
When in alphabetic mode, the LED corresponding to the key remains lit up.
The ALE-500 Enterprise DeskPhone has a virtual alphabetical keyboard displayed on the lower half of the
screen by sliding the screen to the left.
2.19.1 Sending an instant message using the search by name feature
• Access the messaging portal.
• Send IM
• Enter the first letters of the name.
When entering the name you can extend the search by adding the first letters of the first name
after entering the '#' symbol or pressing: 1stname.
• Start the search.
• A list of matching names is displayed on the screen. Each contact is displayed with their name
and company phone number.
• Select the contact name (depending on your phone, use touchscreen or the associated softkey).
The contact card opens and displays information about the contact: last name and first name,
several phone numbers (Office, mobile, home), email address, instant message address and the
company name. The contain of the contact card depends on the company directory.
• Scroll through the screen with the up and down navigation keys and select instant message
address if exists in the contact card.
• Access instant message writing mode.
• Write the instant message to send.
• Send the instant message.
2.19.2 Sending an instant message using the phone number
You can only send an instant message to a colleague connected to the same telephone system (generally,
a colleague in your enterprise).
• Access the messaging portal.
• Send IM
• Enter your password if required.
• Enter your contact's phone number.
• Access instant message writing mode.
