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8262 DECT Handset
8262Ex DECT Handset
OXO Connect 2.0
User Manual
8AL90323ENABed01-1639
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1 GETTING TO KNOW YOUR TELEPHONE ............................................................................................. 5
1.1 PHONE DESCRIPTION 5
1.2 STATUS ICONS 7
1.3 MENU ICONS 8
1.4 CALL ICONS 9
1.5 ACCESSING THE MENU AND NAVIGATING 10
1.6 HANDSET IN ICON DISPLAY MODE 11
2 GETTING STARTED ............................................................................................................................. 12
2.1 INSTALLING THE BATTERY IN THE TELEPHONE 12
2.2 INSTALLING THE MEMORY CARD 14
2.3 CHARGING YOUR TELEPHONE BATTERY 15
2.4 SWITCHING ON YOUR TELEPHONE 16
2.5 SWITCHING OFF YOUR TELEPHONE 16
3 USING YOUR TELEPHONE .................................................................................................................. 17
3.1 MESSAGING PORTAL 17
3.2 MAKING A CALL 19
3.3 CALLING FROM YOUR PERSONAL DIRECTORY 19
3.4 CALLING YOUR CALLER BY NAME (COMPANY DIRECTORY) 20
3.5 RECEIVING A CALL 21
3.6 REDIALING 21
3.7 REQUESTING AUTOMATIC CALLBACK IF INTERNAL NUMBER IS BUSY 21
3.8 CALL LOG 22
3.9 CALLBACK REQUESTS 23
3.10 CONSULTING YOUR VOICE MAILBOX 23
3.11 CONSULTING TEXT MESSAGES 24
3.12 SENDING A WRITTEN MESSAGE TO AN INTERNAL CONTACT 25
3.13 SEND A VOICE MESSAGE COPY 27
3.14 SENDING A RECORDED MESSAGE TO A NUMBER OR A DISTRIBUTION LIST 28
3.15 DURING A CONVERSATION 29
4 DURING A CONVERSATION ................................................................................................................ 30
4.1 MAKE A SECOND CALL 30
4.2 RECOVER THE CALL ON HOLD 31
4.3 RECEIVING A SECOND CALL 31
4.4 SWITCHING BETWEEN TWO CALLS (BROKER CALL) 31
4.5 TRANSFERRING A CALL 31
4.6 THREE-WAY CONFERENCE WITH INTERNAL AND/OR EXTERNAL CALLERS (CONFERENCE) 32
4.7 PLACING AN OUTSIDE CALL ON HOLD (PARKING) 32
4.8 ACTIVATE/DEACTIVATE VOICE FREQUENCY 33
5 KEEP IN TOUCH ................................................................................................................................... 34
5.1 SELECTING CALLS TO BE FORWARDED 34
5.2 FORWARDING CALLS TO ANOTHER NUMBER (IMMEDIATE FORWARD) 34
5.3 DIFFERENT TYPES OF DIVERSIONS / EXAMPLE OF DIVERSION ON BUSY 35
5.4 DIVERTING CALLS TO YOUR VOICE MAILBOX 36
5.5 CANCELLING ALL FORWARDS 36
5.6 ACTIVATING/DEACTIVATING THE PERSONAL ASSISTANT 36
5.7 PERSONAL ASSISTANT: REACHING YOU WITH ONE NUMBER ONLY 37
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6 PROGRAMMING YOUR TELEPHONE ................................................................................................. 38
6.1 INITIALIZING YOUR VOICE MAILBOX 38
6.2 CUSTOMIZING YOUR VOICE GREETING 38
6.3 CHANGE YOUR PERSONAL PASSWORD 39
6.4 ADJUSTING THE AUDIO FUNCTIONS 40
6.5 ACTIVATING AUTOMATIC ANSWER ON THE HEADSET 41
6.6 ADJUSTING YOUR TELEPHONE FUNCTIONS 41
6.7 SELECTING LANGUAGE 42
6.8 PROGRAMMING YOUR PERSONAL DIRECTORY 43
6.9 MODIFYING A RECORD IN THE PERSONAL DIRECTORY 43
6.10 ERASE A RECORD FROM THE PERSONAL DIRECTORY 44
6.11 PROGRAMMING AN APPOINTMENT REMINDER 44
6.12 CONFIGURE THE F1 AND F2 KEYS 45
6.13 CALENDAR 45
6.14 LOCKING YOUR TELEPHONE 48
6.15 CONFIGURING BLUETOOTH 49
6.16 CONFIGURE DOCK SETTINGS 50
7 SHARING .............................................................................................................................................. 51
7.1 ANSWERING THE GENERAL BELL 51
7.2 CALL PICK-UP 51
7.3 HUNTING GROUPS 52
7.4 DIVERTING HUNTING GROUP CALLS 52
8 REGISTERING THE TELEPHONE ........................................................................................................ 53
8.1 REGISTERING THE TELEPHONE ON A SYSTEM FOR THE FIRST TIME 53
8.2 REGISTERING THE TELEPHONE ON OTHER SYSTEMS 54
9 LIVE SIGNAL AND NOTIFICATION MANAGEMENT ........................................................................... 56
9.1 INTRODUCTION 56
9.2 EMERGENCY CALLS 57
9.3 KEY EVENT CALLS 57
9.4 EMBEDDED ALARMS: MAN DOWN, SHOCK, NO MOVEMENT, PULL CORD ALARMS 58
9.5 CALLS 58
9.6 ALARM ACKNOWLEDGMENT 58
10 ACCESSORIES ..................................................................................................................................... 59
10.1 PHONE PACKAGE 59
10.2 DUAL CHARGERS AND POWER SUPPLY 59
10.3 CHARACTERISTICS OF THE MAINS POWER ADAPTER 61
10.4 PULL CORD 61
10.5 PRESENTATION OF THE BATTERY PACK 61
10.6 HEADPHONE / EXTERNAL MICROPHONE (NOT AVAILABLE FOR THE 8262EX DECT HANDSET) 62
10.7 CLEANING YOUR TELEPHONE 62
10.8 TRANSPORTING AND PROTECTING YOUR TELEPHONE 62
11 DECLARATION OF COMPLIANCE ...................................................................................................... 63
The information presented is subject to change without notice. ALE International assumes no responsibility
for inaccuracies contained herein. Copyright© ALE International 2016.
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This document describes the services offered by the 8262 DECT Handset connected to an OXO
Connect.
Operating conditions
This approved DECT telephone is intended to be used with an ALE International cordless PABX. The
following conditions must be respected, notably concerning the use of radioelectric frequencies:
Changes or modifications to the equipment not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
To limit the risk of interference, people with pacemakers must keep the wireless telephone away from
their equipment (minimum distance of 15 cm/6 inches).
It is recommended to follow the standard acceptance procedures before using this equipment in
human safety critical areas (hospitals...).
DECT equipment can only be used to establish links between fixed points if these links are temporary.
The conditions of access to a DECT equipment telepoint network shall be stipulated by contract with
the operator of the authorized telepoint network concerned.
Switch off the telephone before changing the battery.
You must not switch on or use your telephone near gas or inflammable liquids.
The handset includes magnetic elements that may attract sharp metallic objects.
There is a danger of explosion if the battery is replaced incorrectly. Use only recommended battery:
Alcatel-Lucent 3BN67332AA (Dongguan Deereng New Energy Co. Ltd. RTR001FXX - Li-ion 3.7V
1100mAh 4.1Wh).
The mains power socket used must be close to the charger/holder and easily accessible, so that it can
be used as an 'on/off' facility.
Battery charge: Charge the battery for about 6 hours before initial use.
The 8262 DECT Handset desktop Dual charger (3BN67346AA), is dedicated for 8262 Dect handsets
(3BN67345AA) and needs the following Power Supply Units:
1. 8232 DECT Handset Desktop charger PSU Europe (3BN67335AA)
TenPao (Model S005AYV0500100) efficiency level VI (rating I/P:AC 100-240V, 0.2A; O/P: DC
5V, 1A)
Friwo FW7713/XX efficiency level V (rating I/P:AC 100-240V, 150mA; O/P: DC 5V, 1A).
2. 8232 DECT Handset Desktop charger PSU WW (3BN67336AA)
TenPao (Model S008ACM0500100 with UK,US,AUS plugs) efficiency level VI (rating I/P:AC
100-240V, 0.3A; O/P: DC 5V, 1A)
Friwo FW7712 - efficiency level V (rating I/P:AC 100-240V, 125mA; O/P: DC 5V, 0.9A)
You can charge the device by connecting it to a USB 2.0 port (type A). Use only the cable provided
with the 8262 DECT Handset Desktop Dual Charger (USB 'A' plug).
The 8262 DECT Handset Rack Charger (3BN67351AA) will use a dedicated PSU:
8262 Dect handset PSU WW for rack charger (3BN67353AA)
To prevent possible hearing damage, do not listen at high volume levels for long periods.
With the 8262EX DECT Handset, use only Bluetooth devices marked with the ATEX logo, usable in an
ATEX (potentially explosive atmosphere) area.
Never charge or install the battery in an ATEX (potentially explosive atmosphere) area.
The labels and icons presented in this document are not contractually binding and may be modified
without prior warning. The labels and icons displayed on your phone depend on the system to which you
are connected and may differ from those specified in this document.
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1 Getting to know your telephone
1.1 Phone description
Your phone can be configured to display icons or labels for software key. All descriptions in this user
documentation refer to the handset in icon display mode. To ensure that your set matches the
documentation make sure the phone is configured correctly. Refer to chapter: Handset in icon display
mode .
Answer the call.
Long press (feature depending on the system): redial last
number or access the redial list.
Switching between two calls (broker call).
Switch on (long press).
Switch off (long press).
Switch off ringer.
Hang up.
Return to previous menu.
Erase a character.
Delete an entire field.
Access menu.
Access menu.
Confirm.
Navigate.
Access to personal speed dial (long press).
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LED
Green steady: the phone is on the charger and the battery is fully charged.
Red steady: the phone is on the charger and the battery is charging.
Slow yellow flashing: telephonic event such as unread message, missed call,
etc.
Rapid yellow flashing: incoming call.
Slow red flashing: out of coverage.
Rapid red flashing: low battery warning.
Slow blue flashing: bluetooth is activated.
Flashing when the phone is plugged into the charger means the same as when
the phone is not plugged into the charger.
3.5 mm jack plug for headset and maintenance (not available for the 8262ex dect handset).
Short press: decrease the volume of the ring tone during an incoming call (8
steps) or decrease the volume of the earpiece or loudspeaker during a
conversation (8 steps).
Long press: activate/deactivate the mute feature.
Short press: increase the volume of the ring tone during an incoming call (8 steps)
or increase the volume of the earpiece or loudspeaker during a conversation (8
steps).
Long press: activate/deactivate the loudspeaker.
Lock/unlock the phone.
Pull cord.
Usb socket for charging the battery and upgrading the phone (not available for the 8262ex
dect handset).
Emergency calls (optional).
Back to homepage.
Programmable keys (f1 and f2 keys).
Long press: activate/deactivate meeting mode (ascending ringing).
Back of
the set
Clip to hook your phone on your belt.
Access to the battery compartment.
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1.2 Status icons
The status icons are displayed on the welcome screen and indicate the status of the telephone.
Battery charge level ( > > > ).
In charge (flashing icon).
New event(s) - callback request, voice mail, text mail, missed call.
Indicates a pending calendar notification.
Appointment programmed.
Call diversion activated.
Vibrate mode active.
Ringer active.
Ringer disabled.
Radio reception quality - Normal Mode.
Radio reception quality - 50 mW power.
Loudspeaker on (in conversation).
Mute on (in conversation).
Economy mode activated and used (green).
Economy mode activated (gray).
Alarm active icon.
Bluetooth enabled.
Bluetooth connected to a device.
Bluetooth audio active with a connected device.
You can obtain details on the status icons from the tooltips that appear on the welcome screen
when you use the navigator:
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1.3 MENU icons
The MENU is accessible from the welcome screen by pressing the Menu key.
It provides access to all the functions available on your system. All icons are described in their unselected
state. When selected, the icons are displayed in purple.
Contacts:
Manage your personal directory and access the company directory.
Dialed:
Call back the last number dialed.
Forward:
Divert your calls to another number.
Messages: access the messaging portal.
Consult and send voice and text messages.
Access the call log.
Call pick-up:
Answer a call intended for another telephone.
Alarms:
Access alarm programming.
Lock:
Lock/unlock the set.
Services:
Access the services configuration of the handset (associate, overflow, password, name, number,
etc.).
Settings:
Access the general settings of the phone (key sound, economy mode, charger warning,
programming of F1 and F2 keys, etc.).
Calendar:
Access the calendar.
Alarm Set:
Alarm settings menu (Password protected).
Alarm Ack:
Access the alarm acknowledgment services.
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1.4 Call icons
Making a call.
Receiving a call.
Call on hold.
Accessing the directories.
Transferring a call.
Switching to DTMF signals.
Setting up a conference.
Forwarding your calls to your voice message service.
Parking an external communication.
Record the conversation.
Manual hold.
Cancel your enquiry call.
In the event of a multiple call, the icons have symbols (such as numbers) to distinguish between the
different callers.
Example: first call is on hold, second call is ongoing. / .
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1.5 Accessing the MENU and navigating
Access the menu.
Press the MENU key.
Select a function in the MENU.
Use the navigator keys and press the
OK key to select a function.
Navigating within a function.
You can move vertically along the
various labels within the function.
Press the OK key to validate your
choice.
OR
You can move horizontally along the
various icons within the function.
Press the OK key to validate your
choice.
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1.6 Handset in icon display mode
Your phone can be configured to display icons or labels for software key. All descriptions in this user
documentation refer to the handset in icon display mode. To ensure that your set matches the
documentation make sure the phone is configured correctly.
To activate the icon display mode:
Access MENU.
Settings
Keys
Soft key display
Icon: display icons.
Text: Display labels.
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2 Getting started
In order to have a fully operational 8262 DECT Handset, make sure that you have the following items: the
battery, the AC/DC adapter, the power supply and the USB cable.
Your phone is IP65 compliant but you must remember to firmly close all covers.
Never charge or install the battery in an ATEX (potentially explosive atmosphere) area.
2.1 Installing the battery in the telephone
2.1.1 Installing the battery in the telephone
1. 8262 DECT Handset
If the cover is in place on the phone:
Unlock the cover.
Lift up the cover.
Position the battery 'connectors ' side as shown in the drawing (A).
Terminate the installation of the battery in its compartment by pressing as
shown in the drawing (B).
If necessary lift up the belt clip to easily insert the battery.
Replace the cover.
Make sure that the lock is correctly positioned.
2. 8262Ex DECT Handset
The battery provided is integrated in the cover and is screwed onto the telephone.
If the battery is not fitted in the phone, place the battery correctly in its
compartment.
Secure the battery with the built-in screw using the screwdriver provided.
Make sure the battery is correctly screwed on.
A
A
B
B
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2.1.2 Removing the battery from the telephone
1. 8262 DECT Handset
Unlock the cover.
Lift up the cover.
Remove the battery from its compartment. You can turn your set over on
your hand to extract the battery from its compartment.
Be careful not to drop the battery.
2. 8262Ex DECT Handset
The battery provided is integrated in the cover and is screwed onto the telephone.
Use the screwdriver provided to unscrew the battery.
Remove the battery from its compartment.
Be careful not to drop the battery.
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2.2 Installing the memory card
Never install the memory card in an ATEX (potentially explosive atmosphere) area.
The handset Micro SD card stores handset configuration data.
The Bluetooth settings are not saved on the Micro SD card.
If memory is removed, the handset will keep registration but the phone configuration and storage content
will revert to what they were before the memory card was inserted. If the memory card is placed in a new
8262 DECT Handset, the phone will use all user settings and storage content from the memory card but the
new phone must still be registered.
You must be in possession of the memory card for your phone.
The supported Micro SD memory cards are:
Kingston 2, 4, 8 & 16 GB Class 4 & 10.
Transcend 2, 4, 8 & 16 GB Class 4 & 10.
Switch off the handset (long press).
Remove the battery from the telephone. See chapter: Removing the battery from the telephone.
Slide in the memory card from under the two small crescents and press it
as shown in figure.
Place the battery on the telephone. See chapter: Installing the battery in the telephone.
Switch on the handset (long press).
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2.3 Charging your telephone battery
Never charge or install the battery in an ATEX (potentially explosive atmosphere) area.
2.3.1 Charging the battery on a dual charger
The 8262Ex DECT Handset battery is not compatible with the spare charger.
The dual charger is provided for charging the handset and for a spare battery when at a desk.
Put your phone on its support. Plug the USB cable into the 5V socket of the desktop charger. Plug the other
end of the USB cable into the AC/DC adaptor. Plug the AC/DC adaptor into the mains power supply.
You can configure how the handset behaves when it is installed on the charger using the settings menu.
Refer to the chapter on configuring your telephone.
Use a spare battery pack
Unlock the cover of the spare battery compartment and lift it up.
Place a spare battery pack in the top back slot, behind the handset, with the charging contacts
down.
To remove the spare battery, push down on the button near the compartment.
2.3.2 How to dock your phone with the USB cable (not available for the 8262EX DECT
Handset)
Open the USB cover of your phone.
Plug the USB cable into the USB port of your phone. The other end of
the USB cable can be plugged into the AC/DC adaptor or into a
computer USB port.
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2.3.3 LED
Green steady: the phone is on the charger (or connected to the USB cable) and the battery is fully
charged.
Red steady: the phone is on the charger and the battery is charging.
Recharge your telephone battery regularly. The telephone can be on or off when recharging the battery. If
the telephone is to remain unused or out of its charger for several weeks, remove the battery and store it
separately.
The handset battery charging time is around 3 hours. The charging time is longer if charging through the
USB plug from a device other than the AC/DC adapter. The spare battery charging time is 6 hours.
Don't forget to close the USB cover of your phone correctly after unplugging the USB cable.
2.3.4 Autonomy of your telephone
On standby in the radio coverage zone: Up to 160 hours.
In continuous conversation without Bluetooth or noise reduction activated: Up to 20 hours if economy mode
is activated, 17 hours if economy mode is not activated.
Switch off the telephone before changing the battery.
2.4 Switching on your telephone
Press the switch on/off key (long press).
Your telephone is switched on.
If the display fails to light up or the battery icon is flashing, recharge the battery.
If the radio reception icon doesn't appear on the telephone display:
Check that you're in an area covered (if you're not, move close to a radio base station).
Check that the telephone is properly installed in the system (consult the PABX manager).
If the display indicates: 'Auto install ?', see paragraph 'Registering the telephone' or contact your installation
technician.
2.5 Switching off your telephone
Press the switch on/off key (long press).
Validate your choice: Yes.
Your telephone is switched off.
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3 Using your telephone
3.1 Messaging portal
The messaging portal allows you to access and manage features such as the call log, text messaging and
voice messages.
When you have received a new event (new voice message, new text message or new missed
call) the message icon is displayed in the status bar. The orange LED on your telephone flashes
to indicate that you have a new request. You are alerted by a special tone.
The event priority is (high to low): callback request, voice message, text message and missed call.
Select the icon to access the messaging portal directly.
Accessing the messaging portal
Select the message icon in the status bar from the welcome screen by using the left/right
navigation keys. New events are automatically displayed.
OR.
Access MENU.
Messages
Access the messaging portal.
Accessing the features of the messaging portal
Use the left/right navigation keys to select the desired tab.
Call log: access the call log.
Enter your password if required (depending on the system configuration and your
preferences).
Consulting missed calls.
Consulting all calls
Voice Mail: access the voice mail.
Enter your password if required (depending on the system configuration and your
preferences).
Textmails: access the text mail.
Enter your password if required (depending on the system configuration and your
preferences).
Use the up-down navigation keys to select an event and press OK to open it.
Unread events are in bold.
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Actions available from the messaging portal
The actions you can perform when you access the messaging portal depend on the selected tab and the
state of the event (new or acknowledged).
Use the up-down navigation keys to select the action and press OK.
Read: Read the selected event.
Ack all: Acknowledge all events of the selected tab as read.
Delete all: Delete all events of the selected tab.
Sendmsg: Send a voice or text message.
Call: Call the contact, originator of the event.
Clear: Delete one call log event.
Read+: Display additional information about the call.
PersSpDial: Save the contact on your personal phonebook.
When you consult a new event (call log, instant message or voice message), the event is automatically
acknowledged. However, you can choose to acknowledge all events without consulting them.
When consulting an event (call log, instant message or voice message), you can delete the event once you
have consulted it. However, you can choose to delete all events in one go.
Enable or disable the authentication
If authentication is enabled, you have to enter your personal password when you consult the call log, voice
or text messages, send a new voice message, ack all or delete all new events.
The password information is retained for a few seconds so that if you quit the messaging portal you can
access it again after a few seconds without having to re-enter your password. The length of this time-out
depends on your system configuration. For more information, contact your installer or administrator.
You can change the setting so that you don't have to enter a password each time you want to access the
messaging portal features.
To enable or disable the authentication if authorised by the administrator:
Access MENU.
Services
Useroptions
Auth
Enable or disable the authentication. Your personal password is required to disable it.
Press or select OK to confirm.
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3.2 Making a call
Dial.
Send the call.
You are in communication:
Hang up.
To make an external call, dial the outside line access code before dialing your contact number.
3.3 Calling from your personal directory
Access MENU.
Contacts
PersSpDial
Validate access to the 'personal directory '.
Select the name of the person you wish to call.
or
Send the call.
Quick access: (long press).
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3.4 Calling your caller by name (company directory)
Quick access:
Access MENU.
Contacts
Directory
Enter the first letters of your contact's surname.
The search runs as soon as you enter a character (predictive search). The matching
names are displayed.
If necessary, refine the search by entering the first letters of the first name
If necessary, refine the search by entering the beginning of the number
Select the desired name.
or
Send the call.
You enter your contact 's name in predictive text mode. In this mode, enter each letter of the name by
pressing only once on the key with this letter.
If several names come up, you can refine the search by entering the successive letters (second, third, etc.)
of the name you are looking for.
Press 1 when you do not know one of the letters of the name.
For fast access to this function from the home screen page, press the directory key...
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3.5 Receiving a call
You are receiving a call.
or
Answer the call.
Disabling the ringer: press the hang up key when your telephone rings: it is still possible to
answer by pressing the off hook key.
Speak.
Hang up.
The ringer does not ring if:
The vibrate mode is active, the vibrate mode active icon is displayed in the phone notification area.
The ringer is disabled, the ringer disabled icon is displayed in the phone notification area.
3.6 Redialing
3.6.1 Call back one of the last numbers dialed
Long press.
OR.
Access MENU.
Dialed
Select the number in the list.
Send the call.
3.7 Requesting automatic callback if internal number is busy
Call back.
To cancel the automatic callback request, enter the 'Cancel automatic callback' function code.
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3.8 Call log
3.8.1 Access the call log.
Access MENU.
Messages
Access the messaging portal.
Call log
Confirm.
Enter your password if required and apply.
Consulting all calls.
x: Missed calls.
<: Incoming calls.
>: Outgoing calls.
Consulting missed calls.
3.8.2 Call back the contact
Select the contact to call.
All information about the call is displayed.
Press ok key to open menu.
Call
3.8.3 Delete one call log event
Select the contact to delete.
All information about the call is displayed.
Press ok key to open menu.
Clear
3.8.4 Add a number to your personal directory
Select the contact to call.
All information about the call is displayed.
Press ok key to open menu.
PersSpDial
3.8.5 Acknowledge all missed calls
Access MENU.
Messages
Access the messaging portal.
Call log
Confirm.
Enter your password if required and apply.
Ack all
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3.8.6 Delete all events from the call log
Access MENU.
Messages
Access the messaging portal.
Call log
Confirm.
Enter your password if required and apply.
Delete all
3.9 Callback requests
When you receive a callback request, the message icon is displayed on the welcome screen. The
orange LED on your telephone flashes to indicate that you have a new request.
Display of callback requests.
The message icon disappears once all new events have been consulted.
3.10 Consulting your voice mailbox
When you have received a message, the Message icon is displayed on the welcome screen. The
orange LED on your telephone flashes to indicate there is a message.
The number of new vocal messages is displayed in the phone notification area.
OR.
Access MENU.
Messages
Access the messaging portal.
Voice Mail
Confirm.
Enter your password if required and apply.
Display number of new and old messages.
Playnew
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To access voice mail functions.
You can move horizontally along the various icons.
1
2
3
4
5
6
7
1
Listen to the messages.
2
Delete the current message.
3
Call back the person who left the message.
4
Send a copy of a message.
5
Pause while listening to message.
6
Go back 10 seconds.
7
Go forward 10 seconds.
The message icon disappears once all new events have been consulted.
3.11 Consulting text messages
When you have received a message, the Message icon is displayed on the welcome screen.
The orange LED on your telephone flashes to indicate there is a message.
The number of new vocal messages is displayed in the phone notification area.
OR.
Access MENU.
Messages
Access the messaging portal.
Textmails
Confirm.
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Enter your password if required and apply.
Read the messages:
Select a message to read.
Confirm.
Readamsg ?
Confirm access to the 'read messages' option.
From the 'options' menu, you can delete the message, callback the message sender,
reply to the message or save the message sender's number in your list of personal
contacts.
The message icon disappears once all new events have been consulted.
3.12 Sending a written message to an internal contact
Access MENU.
Messages
Access the messaging portal.
Textmails
Confirm.
Enter your password if required and apply.
If you have one or more unread messages, select the following menu:
Sendamsg
Confirm.
Dial the number.
Confirm.
Select the message to be sent.
Apply.
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The following 27 predefined messages exist:
1
CALL ME BACK
15
MEETING ON ___ (*)
2
CALL ME BACK TOMORROW
16
MEETING ON ___ AT _:_ (*)
3
CALL ME BACK AT _:_ (*)
17
OUT FOR A WHILE
4
CALL BACK _____ (*)
18
ABSENT FOR THE REST OF THE DAY
5
CALL THE ATTENDANT
19
ABSENT, BACK AT _:_ (*)
6
CALL THE ASSISTANT
20
ABSENT, BACK ON ___ AT _:_ (*)
7
I WILL CALL BACK AT _:_ (*)
21
ON VACATION, BACK ON ___ (*)
8
USE PAGING
22
EXTERNAL MEETING
9
PLEASE FETCH YOUR FAX
23
EXTERNAL MEETING, BACK ON ___ (*)
10
PLEASE FETCH YOUR MAIL
24
I AM IN ROOM NR __ (*)
11
PLEASE CANCEL YOUR FORWARDING
25
IN A MEETING - DO NOT DISTURB
12
VISITORS ARE WAITING
26
AT LUNCH
13
YOU ARE EXPECTED AT RECEPTION
27
INDISPOSED
14
MEETING AT _:_ (*)
(*)
Messages to be completed using numeric
keypad
If selected message has to be completed:
Confirm access to the message to be completed.
Complete the message.
Apply.
When editing a message to be completed you can use the delete key to delete any entered
characters. The browser lets you move the cursor in an input field.
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3.13 Send a voice message copy
Access MENU.
Messages
Access the messaging portal.
Voicemails
Confirm.
Enter your password if required and apply.
Select the message to copy.
Sendcopy
Number or name of the recipient or list.
Confirm.
Confirm.
Confirm.
To record a comment:
Sendcopy
Number or name of the recipient or list.
Confirm.
Reccomment
Confirm.
Confirm.
Start recording.
Recording in progress.
Stop
Confirm.
While the message is being recorded, you can select other functions with the navigate-up-down key.
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3.14 Sending a recorded message to a number or a distribution list
Access MENU.
Messages
Access the messaging portal.
Voicemail
Confirm.
Enter your password if required and apply.
Sendamsg
No. or name of the recipient or the list (000 - 050).
Apply.
Select the message to be sent.
Confirm.
Distribution lists:
000: the message is sent to all voice mailboxes.
001 to 050: the message is sent to a group of voice mailboxes.
To record the message:
Reccomment
Confirm.
Confirm.
Start recording.
Recording in progress.
Stop
Confirm.
Send message.
While the message is being recorded, you can select other functions with the navigate-up-down key.
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3.15 During a conversation
During a call and without losing the connection, there are several ways to access the options offered by
your system, using:
The list of icons at the top of the screen.
The list of items at the bottom of the screen.
1
2
3
4
5
6
7
8
9
10
11
12
1
Call in progress.
2
Slot for second call (Call in progress / Call waiting).
3
Contacts.
4
Transfer.
5
Put through a second call.
6
Voice frequency.
7
Conference.
8
Manual hold.
9
Transfer to voicemail.
10
Record the conversation.
11
Park the call.
12
Malicious call identity.
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4 During a conversation
4.1 Make a second call
You are in conversation with one caller.
Use one of the following to make a second call:
Dial directly the number for your call.
Dial the number.
or
Send the call.
The first call is on hold.
Select your contact in your personal or company directory.
Directory
Select your contact in your personal or company directory.
or
Send the call.
The first call is on hold.
You can also initiate another call by using the 'Enquiry call' feature.
Secondcall ?
Use one of the following:
o Dial a Number
o Dialing the number.
Send the call.
The first call is on hold.
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4.2 Recover the call on hold
Hang up.
Your telephone rings.
Recover the call on hold.
4.3 Receiving a second call
You are in conversation and a caller is trying to contact you:
A beep is sent and the caller's name is displayed for 3 seconds.
Answer the second call.
The first call is on hold.
Over 3 seconds, move with the navigate-left-right key to the receiving a second call icon, to see the identity
of the second caller (and off-hook if necessary).
4.4 Switching between two calls (Broker call)
During a call, to recover the caller on hold:
Recover the call on hold.
You can establish the identity of the waiting call without taking it by using the navigate-left-right key.
Display the caller's identity.
Recover the call on hold.
4.5 Transferring a call
During a conversation, to transfer the call to another number:
You are in communication with a first caller:
Call the recipient of the transfer.
Send the call.
You are in conversation with the destination number:
Transfer
The two callers are connected.
After dialing the number of the recipient, you can use 'Transfer' to transfer the call directly without waiting
for the person to answer. The transfer between two external parties and the transfer action by the on-hook
key depends on the system configuration.
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4.6 Three-way conference with internal and/or external callers (conference)
During a conversation, a second call is on hold:
Conference
You are in conference mode.
Cancel conference and return to first caller (If conference is active):
Conference
End the conference with all participants.
The conference has ended.
4.7 Placing an outside call on hold (parking)
You can park an outside caller in order to take the call on another set.
You are holding an external conversation.
Park
Number to be called.
Your caller is parked and hears the hold melody.
If you on-hook without entering the number of a call park destination set, the call will be parked on your set.
To recover your parked call:
Access MENU.
Pickup
Parking
Dial the number of the handset that originated parking.
If the parked call is not recovered within a preset time (by default 1 minute 30), it is directed to the operator.
However, this preset time can be modified by your administrator.
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4.8 Activate/deactivate voice frequency
This feature depends on the system configuration. If necessary, contact your administrator. During a call,
you sometimes have to send DTMF signals, for example, for a voice message service, an automatic
switchboard or when remotely consulting an answering machine:
You are in conversation with one caller.
MFcode
To activate.
Sending DTMF signals.
MFcode
To deactivate.
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5 Keep in touch
5.1 Selecting calls to be forwarded
Access MENU.
Forward
Choose the type of calls to forward (all types of calls, internal or external calls).
o Allcalls
o Externcalls
o Localcalls
Confirm.
Return to idle.
5.2 Forwarding calls to another number (immediate forward)
The number can be your home, mobile, voice mailbox or an internal extension (operator, etc.).
Access MENU.
Forward
Confirm access to immediate diversion.
FwdImm
Dial the destination number.
Confirm.
You can continue to make calls while your telephone is diverted.
General remark concerning diversions: you can only activate a single diversion on your telephone.
Programming a new diversion will cancel the previous one.
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5.3 Different types of diversions / Example of diversion on busy
5.3.1 Different types of diversions
You can initiate different types of forwarding from the call forward list.
Access MENU.
Forward
Select the 'List of diversions' icon.
FwdBusy
When you are in conversation, all your calls are diverted to the number
you choose.
FwdDND
Your telephone is momentarily inaccessible to all incoming calls.
FwdFollow
Your calls follow you when you are at another set.
FwdtoPag
Your calls are diverted to your portable radio paging receiver.
FwdTextAns
When a contact tries to call you, the text message you will have
selected will be displayed on his or her phone screen.
5.3.2 Example of diversion on busy
Access MENU.
Forward
Select the 'List of diversions' icon.
FwdBusy
Dial the destination number.
Confirm.
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5.4 Diverting calls to your voice mailbox
Access MENU.
Forward
FwdImmVMU
Confirm.
5.5 Cancelling all forwards
Access MENU.
Forward
FwdCancel.
Confirm.
5.6 Activating/deactivating the personal assistant
As well as leaving a message in the voice mailbox, the personal assistant directs the caller to an internal
number, an outside number, a mobile or the switchboard.
Access MENU.
Services
Persoassist
ForwardON: to activate 'personal assistant'.
ForwardOFF: to deactivate 'personal assistant'.
Confirm.
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5.7 Personal assistant: reaching you with one number only
Access MENU.
Services
Persoassist
Menu
To select the type of forwarding.
Menu
InternalNb
Enter the name of a colleague or your assistant or any other name.
ExternalNb
Key in an outside number.
MobileNb
Key in the number of your mobile.
ChoiceON / ChoiceOFF
Activate/deactivate the transfer to the switchboard.
Dial the number.
Apply.
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6 Programming your telephone
6.1 Initializing your voice mailbox
Before starting initialization, make sure the administrator has created a voice mailbox.
You can use the Message icon on the welcome screen to initialize your voice mailbox.
OR.
Access MENU.
Messages
Confirm access to the voice mailbox.
Enter your password and record your name in accordance with the spoken instructions.
Your personal password is used to access the messaging portal and to lock your telephone.
Until your voice mailbox is activated, the default password is defined by the administrator. Please contact
your administrator.
A weak personal code with 6 identical digits (000000, 111111, etc.) or a simple sequence of 6 digits
(012345, 123456, etc.) will be rejected by the system.
6.2 Customizing your voice greeting
You can replace the greeting message by a personal message.
Access MENU.
Services
Mbxgreeting
Apply.
Custom ?
Apply.
Record
Apply.
While recording the message you can select other functions with the navigate-up-down key.
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To go back to the default message.
Access MENU.
Services
Mbxgreeting
Apply.
Default ?
Yes
Confirm default message.
6.3 Change your personal password
Your personal password is used to access the messaging portal and to lock your telephone.
Access MENU.
Services
Useroptions
Password
Enter the old password.
Enter the new password.
Apply.
Until your voice mailbox is activated, the default password is defined by the administrator. Please contact
your administrator.
Each digit of the code is symbolized with an asterisk.
A weak personal code with 6 identical digits (000000, 111111, etc.) or a simple sequence of 6 digits
(012345, 123456, etc.) will be rejected by the system.
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6.4 Adjusting the audio functions
You can select the ring tone for your telephone (6 choices) and adjust its volume (4 levels).
Access MENU.
Services
Phoneset
6.4.1 Choose the tune
Ext. Melody
Int. Melody
Select the ring tone for internal or external incoming calls.
Select the melody of your choice.
Apply.
6.4.2 Adjusting the ringer volume
Ring.level
Select the volume of your choice.
Apply.
6.4.3 You can adjust the buzzer/ringer mode according to your needs
Press on the ringer/vibrate key.
Off: Ringer and buzzer are deactivated.
Ring only: Rings only.
Vibrate then ring: The handset vibrates and then rings.
Vibrate only: The handset vibrates and doesn 't ring.
Vibrate and ring: The handset vibrates and rings simultaneously.
This key can be used to switch rapidly from the ringer to the vibrate mode and vice-versa.
Long press: Activate/deactivate vibrate feature (if the option is enable in settings: Vibrator
Shortcut’).
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6.5 Activating automatic answer on the headset
This mode allows you to answer calls automatically (without doing anything) and to direct the call to the
external headset.
Access MENU.
Services
Phoneset
automatic answer
Select active/inactive as you wish.
Apply.
6.6 Adjusting your telephone functions
Access MENU.
Settings
Select the function* you want and use the On/Off softkeys to activate or deactivate the
function.
OR.
Select the function* you want and press the OK key to enter the function menu to
configure the function.
Return to idle.
*You can activate or disable the following functions:
Status To show Handset information such as the software version, the battery level, etc.
Ascending ringing Activate or deactivate the ascending ringtone (Progressive ringing).
Coverage warning To activate or deactivate Bip emission when your phone is out of DECT area
coverage.
Charger warning To activate or deactivate Bip emission when placing handset on charger.
Low bat. warning Activate or deactivate Bip emission when low battery level is reached.
Key sound Activate or deactivate the keypad tone.
Confirmat. sound When a setting is updated, a confirmation sound is played.
Headset mode Activate or deactivate the headset mode. When activated only the headset rings (if
plugged in).
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Force calendar ring Activate/deactivate an audio signal, regardless of the ringer setting, when you
receive an appointment reminder.
Economy mode Activate or deactivate the economy mode. When the economy mode is activated, the
set adjusts its radio emission power according to the distance between the set and the radio base. The
closer the set is to the radio base, the lower is the radio emission from the phone. This means that the
phone is not always emitting at full power and thus saves the battery.
Vibrate/Ring You can adjust the buzzer/ringer mode according to your needs.
Vibrator Shortcut Activate or deactivate the vibrate shortcut ( ).
Lock To activate or deactivate a timeout to trigger the automatic keylock.
Reset settings Reset the setting and go back to the default settings.
Select System To select any administrator-defined DECT network for your handset or auto. select.
System settings Administrator access to system configuration.
Keys To access the configuration and programming of handset keys.
o 2s key repeat For people with a disability, increases the repeat-key delay for the dial by name
feature.
Language Choose a language other than system language.
Dock settings Define how the phone behaves when installed in its charger dock.
Bluetooth Access the Bluetooth feature (enable/disable, search for devices, etc.).
Noise reduction Activate or deactivate reduction of the ambient noise.
6.7 Selecting language
Access MENU.
Services
Useroptions
Language
Select the language of your choice.
Apply.
Return to idle.
The initial language selection is made automatically by the system.
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6.8 Programming your personal directory
Your personal directory can contain up to 10 numbers.
Access MENU.
Contacts
PersSpDial
Select the chosen card.
Confirm (long press).
Enter the name.
Apply.
Enter the number.
Apply.
Return to idle.
To key in the name: the keys in the keypad include letters that you can display by pressing them
successively.
Example: press '8' twice to display the letter 'U'.
Press and hold the # key to switch from lowercase to uppercase mode, and from uppercase mode to
numbering mode.
To delete a character, briefly press the delete key. To erase a field full of characters, hold down the
erase key (long press).
6.9 Modifying a record in the personal directory
Access MENU.
Contacts
PersSpDial
Select the record to be modified.
Confirm (long press).
Modify the name.
Apply.
Modify the number.
Apply.
Return to idle.
Press the # key to switch from lowercase letters mode to uppercase letters mode, and from uppercase
letters mode to numbering mode.Use the browser to position on the character or digit to modify.
To delete a character, briefly press the delete key. To erase a field full of characters, hold down the
erase key (long press).
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6.10 Erase a record from the personal directory
Access MENU.
Contacts
PersSpDial
Select the record to erase.
Confirm (long press).
Delete all characters.
Apply.
Delete all numbers.
Apply.
Return to idle.
6.11 Programming an appointment reminder
Access MENU.
Alarms
TempAppt: temporary appointment: appointment within the next 24 hours.
PermAppt: permanent appointment: daily appointments at the same time.
Enter the time of the appointment.
Apply.
Return to idle.
At the programmed time, your telephone rings:
Press the 'OK' key to accept the appointment.
To cancel your appointment call-back request:
Access MENU.
Alarms
Select the appointment to cancel.
Delete time of appointment.
Apply.
Return to idle.
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6.12 Configure the F1 and F2 keys
A lock, speed dial, alarm acknowledgment or notification event (if authorized) feature can be associated
with the F1 and F2 keys. Once configured these features can be accessed by a short or a long press.
6.12.1 Define the feature to associate with the F key.
Access MENU.
Settings
Keys
Set the kind of feature (call or lock feature) you want to associate with each key and key
press (short or long).
Return to idle.
6.12.2 Set the numbers to be called
Access MENU.
Settings
Keys
Call Configuration
For each key and the kind of press (short or long), enter the name and the number of the
contact you wish to associate with the F key.
Return to idle.
6.13 Calendar
You can consult and manage an agenda on your phone.
6.13.1 Modify the agenda format
Access MENU.
Access the agenda menu.
More
View week: View of the week.
View month: View of the month.
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6.13.2 Programming an appointment reminder
Access MENU.
Access the agenda menu.
Add
Enter date.
Save
Enter the beginning time.
Save
Choose the duration of the appointment.
Select
Enter the subject of the appointment (this field can be left empty).
Save
Enter the place of the appointment (this field can be left empty).
Save
Define when the reminder will be activated before the appointment.
Select
* When entering a text, a minimum of one character is required. Symbols can be inserted using the symbol
software key and characters can be deleted using the back key or the clear software key.
To delete a character, briefly press the delete key. To erase a field full of characters, hold down the
erase key (long press).
6.13.3 View the details of an appointment
Access MENU.
Access the agenda menu.
Select a date (Month view only).
View (Month view only).
View the agenda for the selected date (Month view only).
Select the appointment of the day (in month view) or the appointment of the
week (in week view).
View
A scheduled date is framed and has a checkmark.
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6.13.4 Modify an appointment reminder
Access MENU.
Access the agenda menu.
Select a date (Month view only).
View (Month view only).
View the agenda for the selected date (Month view only).
Select the appointment of the day (in month view) or the appointment of the
week (in week view).
More
Edit
Change the appointment by filling in the fields as described in the creation of
appointments.
6.13.5 Copying an appointment reminder
Access MENU.
Access the agenda menu.
Select a date (Month view only).
View (Month view only).
View the agenda for the selected date (Month view only).
Select the appointment of the day (in month view) or the appointment of the
week (in week view).
View
More
Copy
Change the appointment by filling in the fields as described in the creation of
appointments.
6.13.6 Delete an appointment reminder
Access MENU.
Access the agenda menu.
Select a date (Month view only).
View (Month view only).
View the agenda for the selected date (Month view only).
Select the appointment of the day (in month view) or the appointment of the
week (in week view).
View
More
Delete
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6.14 Locking your telephone
6.14.1 Locking features on your terminal
This service enables you to prohibit outside calls and any programming changes on your telephone:
Access MENU.
Lock
Personal code (Please refer to the administrator for your password).
Apply.
Unlocking features on your terminal:
Access MENU.
Lock
Apply.
Personal code (Please refer to the administrator for your password).
Apply.
6.14.2 Locking your terminal (key lock)
This service enables you to prevent unrequested key pressing.
Press the lock key of your phone (long press).
Lock your phone.
6.14.3 Unlock your terminal
Press the lock key of your phone (long press).
Unlock your phone.
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6.15 Configuring Bluetooth
With the 8262EX DECT Handset, use only Bluetooth devices marked with the ATEX logo, usable in an
ATEX (potentially explosive atmosphere) area.
6.15.1 Enable/Disable Bluetooth
Access MENU.
Settings
Bluetooth
Enable Bluetooth?
Yes / No
When enabled, the unconnected Bluetooth icon is displayed () and the Led flashes blue slowly.
6.15.2 Pairing Bluetooth devices
This feature is used to detect Bluetooth devices and to pair them.
Access MENU.
Bluetooth
Search for devices
Once the device is listed and named, you can launch the pairing on the device.
Pair
Once paired, the message 'Bluetooth connection established' is displayed on the screen and
the Bluetooth connected icon is displayed.
To manage the pairing, the Bluetooth® device must be in detectable mode. Refer to your Bluetooth®
device documentation to find out how to activate detectable mode.
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6.15.3 Managing paired devices
This option allows you to list and to manage devices paired to the phone (up to 4 compatible devices).
Access MENU.
Settings
Bluetooth
Paired devices
The paired devices are displayed on the screen. The dotted device is the connected device.
When selecting devices, you can connect/disconnect or change name, delete, delete all and see
info details via the more menu.
6.16 Configure Dock settings
You can define how your phone behaves when it is intalled in the charger dock.
Access MENU.
Settings
Dock settings.
Select from:
o In Dock
Power on in dock: if set to yes, the handset will switch on when installed on
the charger (if phone is switched off).
Display lighting: if set to Off, screen remains off whatever the event
(incoming call, message, voice mail, reboot).
Silent charging: if activated, the handset does not ring, beep or vibrate
under any circumstances.
o On Pick-up
Backlight on pickup: if set to yes, backlight of the display will switch on when
handset picked up from the charger.
Off hook on pickup: Not available.
On / Off
Return to idle.
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7 Sharing
7.1 Answering the general bell
When the operator is absent, incoming external calls are diverted to a general bell. You can answer these
calls:
Access MENU.
Pickup
AnsGenBell
Confirm.
7.2 Call pick-up
You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the call
on your own telephone.
Access MENU.
Pickup
Pick-upInd
Enter number of ringing telephone.
Apply.
If the telephone ringing is in your own pick-up group:
Pick-upGrp
The system can be configured to prevent call pick-up on certain telephones.
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7.3 Hunting groups
7.3.1 Hunting group call:
Some phone sets can be associated to form a group. You can contact any one of them by dialling the
group number.
Belonging to a group does not affect the management of direct calls. A specific telephone within a group
can always be called by using its own number.
7.3.2 Temporary exit from your hunting group:
Code of the 'Group exit' function.
Enter your group number.
Confirm.
7.3.3 Return into your group:
Code of the 'Return to group' function.
Enter your group number.
Confirm.
Display of exit acceptance.
7.4 Diverting hunting group calls
You can divert your own group calls:
Code of the 'Group call diversion' function.
Number of diversion telephone.
Diversion acknowledgement is displayed.
To cancel this function, refer to chapter 'cancelling all diversions'.
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8 Registering the telephone
8.1 Registering the telephone on a system for the first time
For the mobile telephone to function, it must be registered on at least one ALE International PBX. If, when
first switched on, the display indicates: 'Auto install?' your telephone has not been registered on any
system.
Access MENU.
Settings
System settings
Enter the PIN Code (The default is 0000).
Apply.
Registration can begin
Register
Select a system (It is recommended that the first empty system is selected).
Enter PARK code (enter nothing if not mandatory).
Press the 'OK' key to confirm.
Enter access code (enter nothing if not mandatory).
Press the 'OK' key to confirm.
Select Power mode (You are advised not to select the 50 mW power mode unless
required. The '50mW power mode' is intended for hazardous sites such as nuclear plants
where it is requested that emissions do not exceed the maximum value.).
Enhanced Security
Yes / No
Call from encrypted system to un-encrypted system is accepted (yes) or rejected (no).
The registration operation can last up to 2 minutes.
If the operation has been done correctly (subscription accepted), the radio reception quality icon is
displayed and the telephone is ready to be used.
If registration has not been successful, launch the process again.
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8.2 Registering the telephone on other systems
The telephone can be registered on several systems (maximum of 4).
Note: the input is usually reserved for use with your main ALE International system. You can select the
other inputs to register the telephone under another system (ALE International or other system).
8.2.1 To make a new registration, when the telephone has already been registered on one
or more systems, proceed as follows:
1. Prepare your system for registration (see the system installation manual or consult your installation
manager).
2. When the system is ready:
Access MENU.
Settings
System settings
Enter the PIN Code.
Apply.
Register
Select a system.
Enter PARK code (enter nothing if not mandatory).
Press the 'OK' key to confirm.
Enter access code (enter nothing if not mandatory).
Press the 'OK' key to confirm.
Select Power mode.
Enhanced Security
Yes / No
Call from encrypted system to un-encrypted system is accepted (yes) or rejected (no).
Launch subscription.
If the registration operation runs correctly (Subscription accepted), the telephone is ready for use, and
the radio coverage icon appears.
If the registration operation has not been successful, the station proposes launching the subscription
again.
Depending on the type of system concerned, registration may require one or more additional operations
on the system.
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8.2.2 Selecting your DECT system
Your telephone can be programmed to function on 4 different DECT systems.
Access MENU.
Settings
Select System.
Select network
Select the desired input (the chosen option is indicated by the radio button with a central
dot).
Return to idle.
The selection is retained even after switching the telephone on/off. The selection of a specific system
(SYSTEM...) forces operation on a specific system. This selection must be changed if one wishes to
change system. Selecting 'Auto. select' enables the telephone to connect automatically when it enters a
system coverage zone. If the systems programmed in the telephone have common coverage zones, the
telephone selects the first system found.
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9 Live signal and notification management
9.1 Introduction
Your handset offers services such as live calls, emergency calls, event keys or status calls and man down,
shock, no movement or pull cord alarms. These services must be activated and configured by your
administrator. Please contact your administrator before using these services.
Only emergency and event calls can be initiated by the user. Live signals, status calls, smart Beacon, man
down, shock, no movement, and pull cord alarms are transparent to the user as these events are
automatically made by the handset.
Live signals:
Live signals are calls that are made automatically (every 90 seconds by default) by the handset to
the notification server. The information sent to the notification server allows the server to confirm
that the handset is under coverage and is working.
Emergency calls or notification calls:
Emergency calls are initiated by the user of the handset. They are used to notify the server of
emergencies such as injuries or material damage when specific keys are pressed.
Man down, shock, no movement, pull cord alarms:
Abnormal situations are automatically detected by the handset and an alarm is sent to the server.
Key event calls:
Key event calls are also initiated by users when pressing particular keys on the numeric keypad.
These are designed to notify the server that certain tasks have been completed, for example, 'room
is ready' in the case of a hotel application.
Status calls:
Status calls are automatically established by the handset each time the handset is plugged into or
removed from the charger and each time the handset is switched on and off.
Smart Beacon:
The handset is able to send a signal to the server when the user enters in a Beacon area.
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9.2 Emergency calls
These calls are designed to send alarm signals easily in emergency situations. Typically, emergency
situations involve injuries or material damage and have highest priority among all other alarm events and
calls.
Notification calls are made by pressing the following keys:
Press the function key (twice or press and hold) to activate the emergency notification call.
OR
Long press the OK key to activate the emergency notification call (depends on configuration).
The handset is communicating with the alarm server. The message that appears on the handset display will
depend on your system configuration.
The normal call processing message is displayed on the screen and, depending on the configuration, the
user may receive an acknowledgement or in conference message.
The notification calls are priority calls and can be performed in any handset status. Handset statuses are:
idle, conversation, dialling, calling, configuration, put in charger, removed from charger. Any active call will
be terminated as soon as a notification call is initiated. Notification calls will also interrupt any calls such as
live, key event or status calls.
During the notification process, all user actions are ignored until communication is established with the
alarm server. Then either the user or the alarm server can terminate the call and the handset will return to
idle state and will be available to process any subsequent user calls.
9.3 Key event calls
This feature allows you to send an information message to the notification server by pressing particular
keys on the numeric pad. This Key event call can only be performed when the handset is in idle state. A
typical application of this feature could be to press a specific key when a room is ready in the case of a
hotel application. Each long press on a different key will send a different message to the server.
1, 2, 3, 4, 5, 6, 7, 8, 9, 0 (long press).
After activating the key event process, the user should wait until communication is established with the
alarm server before pressing any key, to ensure it is functioning correctly. Then either the user or the alarm
server can terminate the call and the handset will return to idle state and will be available to process any
subsequent user calls.
If configured in the key setting options, F1 and F2 keys can be used as key events. The use of these keys
is equivalent to:
F keys
Equivalent keys
F1 short press
1
F1 long press
2
F2 short press
3
F2 long press
4
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9.4 Embedded alarms: man down, shock, no movement, pull cord alarms
A sensor is integrated in your handset. Depending of the configuration, an alarm is triggered in the following
situations:
Man Down: the handset detects a loss of user verticality, such as by falling to the ground due to an
injury, and triggers an alarm to the server.
No movement: following a user accident or injury, the Handset detects a period of inactivity of the user
and triggers an alarm to the server.
Shock: the handset detects any abnormal shock and triggers an alarm to the server.
Pull-cord: the handset triggers an alarm (with or without a location audio signal) when the handset is
snatched out of the user hands.
9.5 Calls
While the phone is making such a call, the standard call processing message appears on the display and
you are unable to receive or set up any other calls.
Notification calls have the highest priority over any other calls. In the event of a notification call, any other
call will be interrupted. All keys will be locked during the notification process in order to avoid the activation
of call back, consultation call, etc.
9.6 Alarm acknowledgment
After an alarm is triggered, the alarm server can set a location audio signal on the phone. This signal is
designed to help rescue teams to locate the phone and its user.
The phone sends a location audio signal.
Access MENU.
Alarm ack
If configured. Enter device PIN code (The default is 0000).
Send acknowlegd.
The location audio signal ends up.
If the on-screen acknowledgment is configured you can directly acknowledge by pressing on the
acknowledgment softkey when the 'Send Acknowledge' pop-up is displayed.
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10 Accessories
10.1 Phone package
In order to have a fully operational 8262 DECT Handset, make sure that
you have the following items: the battery, the AC/DC adapter, the power
supply and the USB cable.
Your phone is equipped with a belt clip on the back.
10.2 Dual chargers and power supply
Your phone charger is supplied with the following equipment:
An AC/DC adapter made of a body and a separate plug head that clips
onto the AC/DC adapator body.
The charger is provided separately.
A USB cable (provided with the charger).
A desk support for docking your phone and a spare battery.
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10.2.1 How to dock your phone on the desk support
The 8262Ex DECT Handset battery is not compatible with the spare charger.
The dual charger is provided for charging the handset and for a spare battery when at a desk.
Put your phone on its support. Plug the USB cable into the 5V socket of the desktop charger. Plug the other
end of the USB cable into the AC/DC adaptor. Plug the AC/DC adaptor into the mains power supply.
You can configure how the handset behaves when it is installed on the charger using the settings menu.
Refer to the chapter on configuring your telephone.
10.2.2 Use a spare battery pack
Unlock the cover of the spare battery compartment and lift it up.
Place a spare battery pack in the top back slot, behind the handset, with the charging contacts
down.
To remove the spare battery, push down on the button near the compartment.
10.2.3 How to dock your phone with the USB cable (not available for the 8262EX DECT
Handset)
Plug the USB cable into the USB port of your phone.
The other end of the USB cable can be plugged into
the AC/DC adaptor or into a computer USB port.
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10.3 Characteristics of the mains power adapter
Input: 100/240 V - 50/60 Hz.
Output: 5V - 1A.
The mains power socket used must be close to the charger/holder and easily accessible, so that it can be
used as an 'on/off' facility.
10.4 Pull cord
A pull cord, adjustable length from 60 to 80 cm, can be fixed to the
handset. Remove the protected cover (side of the phone). Fix the pull
cord in the compartment by pressing strongly.
The pull cord can be used to trigger an alarm by a single wide movement
of the handset that will disengage the cord from the handset, thanks to a
sensor.
10.5 Presentation of the battery pack
10.5.1 Autonomy of your phone, without Bluetooth and noise reduction activated
On standby in the radio coverage zone.
Up to 160 hours.
In continuous conversation.
Up to 20 hours if economy mode is activated, 17
hours if economy mode is not activated.
10.5.2 Initial charge:
Place the telephone in the charging holder.
Battery icon flashing.
The battery is charged.
Maximum battery performance is only reached after around 10 charge/discharge cycles.
These batteries contain polluting substances: do not dispose of them in a dustbin - take them to a
specialized collection point.
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10.5.3 Battery charge level
> 66%
33% - 66%
10% - 33%
< 10%
10.6 Headphone / external microphone (not available for the 8262EX DECT
Handset)
The side of the telephone features a 3.5 mm jack connector for headphone / external microphone. Contact
your retailer for information on the various headphone models available.
10.7 Cleaning your telephone
Your telephone does not require any particular servicing. However, it may be cleaned using a soft, damp
cloth.
Use appropriate soap or detergent to clean the surface of the telephone.
10.8 Transporting and protecting your telephone
To avoid losing your telephone, get into the habit of clipping it onto your belt. Your telephone can also be
carried in a protective case.
Various models of carrying case are available. Ask your installation technician for information. It is vital to
use the special protective carrying case if your telephone is to be used in an industrial environment
(presence of dust, filings, vapours of diverse origins and risk of being dropped). If the telephone is used
with a carrying case, the belt clip must be removed.
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11 Declaration of compliance
This equipment uses DECT frequency range that depends on country: 1880 - 1900 Mhz in Europe, 1920 -
1930 MHz in US/Canada, 1910 - 1930 MHz in LATAM, 1910 - 1920 MHz in Brazil. The equivalent
isotropically radiated power at the antenna is less than 110 mW or 250 mW (it depends on the country).
This equipment offers also Bluetooth® Interface: frequency range 2402-2480 MHz, Radiated Power 1.72
mW.
EUROPE
This equipment is in compliance with the essential requirements of Radio Equipment Directive (RED)
2014/53/EU and with Directive 2011/65/UE (ROHS).
The Declaration of Conformity may be obtained from:
ALE International 32 avenue Kléber 92700 Colombes, France
ebg_global_supportcenter@al-enterprise.com
USA and Canada
Handset: This device complies with Part 15 of the FCC Rules and with RSS of Industry Canada (FCC ID:
T7HCT8162 IC: 4979B-CT8162). This device complies with Part 68 of the FCC Rules and with IC CS-03
Part V of Industry Canada.
Chargers: This device complies with Part 15-B of the FCC Rules and with ICES-003 of Industry Canada.
Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired
operation.
Exposure to Radio Frequency Signals.
This device has been designed and manufactured not to exceed the SAR (Specific Absorption Rate) radio
frequency power transmission limits established by the different countries concerned. The SAR value
measured is equal to 0.089 W/kg (the globally accepted maximum limit being 1.6 W/kg).
User Instructions
Only use the handset in temperatures between -10°C to +55°C (14°F to 131°F). Only charge the battery at
temperatures between +5 °C and +40 °C (41 °F and 104 °F).
Acoustic shock protection
Maximum sound pressure level for handset is compliant with European, US and Australian standards.
Directive 2003/10/EC specifying the risks inherent in noise at work
The ring contributes towards overall daily noise. To reduce the level, the following is recommended: reduce
the setting, program a progressive ring.
Privacy
Privacy of communications may not be ensured when using the Bluetooth® handset or any additionnal
Bluetooth® device.
Disposal:
The equipment must be returned to a collection point for electronic equipment waste
disposal.
Defective batteries must be returned to a collection point for chemical waste disposal.
Related Documentation:
Other languages for these Safety and Regulatory Instructions and User Documentation are available at the
following Web site: http://enterprise.alcatel-lucent.com?product=All&page=Directory.
The information presented is subject to change without notice. ALE International assumes no responsibility
for inaccuracies contained herein. Copyright© ALE International 2016.
Alcatel-Lucent 8262/8262Ex DECT Handset Quick guide
Related Documentation - Other languages for these Safety and Regulatory Instructions and User Documentation are available at the following Web site :
http://enterprise.alcatel-lucent.com?product=All&page=Directory. copyright © ALE International 2016 - 8AL90323xxABed01
Answer the call.
Long press (feature depending on the system): redial last
number or access the redial list.
Switching between two calls (broker call).
Switch on (long press).
Switch off (long press).
Switch off ringer.
Hang up.
Return to previous menu.
Erase a character.
Delete an entire field.
Access menu.
Access menu.
Confirm.
Navigate.
Access to personal speed dial (down navigation key).
Your dect handset is marked with the atex logo: you can use it in an
atex (potentially explosive atmosphere) area.
In idle or communication mode: access the company
directory.
In communication mode: activate/deactivate the mute feature.
No feature is associated with this key in idle mode.
In idle mode
Short press: access the ringer and vibrate adjustment feature.
Long press: activate/deactivate vibrate feature (if the option is
enable in settings: vibrator shortcut).
In communication mode: activate/deactivate the loudspeaker.
Access the dtmf feature during a conversation (long press)
Led
Green steady: the phone is on the charger and the battery is fully
charged.
Red steady: the phone is on the charger and the battery is
charging.
Slow yellow flashing: telephonic event such as unread message,
missed call, etc.
Rapid yellow flashing: incoming call.
Slow red flashing: out of coverage.
Rapid red flashing: low battery warning.
Slow blue flashing: bluetooth is activated.
Flashing when the phone is plugged into the charger means the
same as when the phone is not plugged into the charger.
3.5 mm jack plug for headset and maintenance (not available for the 8262ex dect
handset).
Short press: decrease the volume of the ring tone during an incoming
call (8 steps) or decrease the volume of the earpiece or loudspeaker
during a conversation (8 steps).
Long press: activate/deactivate the mute feature.
Short press: increase the volume of the ring tone during an incoming
call (8 steps) or increase the volume of the earpiece or loudspeaker
during a conversation (8 steps).
Long press: activate/deactivate the loudspeaker.
Lock/unlock the phone
Pull cord.
Usb socket for charging the battery and upgrading the phone (not available for the
8262ex dect handset).
Emergency calls (optional).
Back to homepage.
Programmable keys (f1 and f2 keys).
Long press: activate/deactivate meeting mode (ascending ringing).
Back of
the set
Clip to hook your phone on your belt.
Access to the battery compartment
Charging your telephone battery
Never charge or install the battery in an ATEX (potentially explosive atmosphere) area.
How to dock your phone on the desk support
Put your phone on its support. Plug the USB cable into the 5V socket of the desktop charger. Plug
the other end of the USB cable into the AC/DC adaptor. Plug the AC/DC adaptor into the mains
power supply.
If you are using a dual charger, put your phone in the upper slot.
How to dock your phone with the USB cable (not available for the
8262EX DECT Handset).
Plug the USB cable into the USB port of your phone. The other end of the USB
cable can be plugged into the AC/DC adaptor or into a computer USB port.
You can also charge your phone from any USB plug, such as a computer USB plug. However, the
charging time is longer than charging with the AC/DC adapter.
LED
In order to have a fully operational 8262 DECT Handset, make sure that you have the following
items: the battery, the AC/DC adapter, the power supply and the USB cable.
Red steady: the phone is on the charger and the battery is charging
Charge the battery for about 3 hours before initial use.
Recharge your telephone battery regularly. The telephone can be on or off when recharging the
battery. If the telephone is to remain unused or out of its charger for several weeks, remove the
battery and store it separately.
The battery charging time is less than 3 hours. The charging time is longer if charging through the
USB plug from a device other than the AC/DC adapter.
Alcatel-Lucent 8262/8262Ex DECT Handset Quick guide
Related Documentation - Other languages for these Safety and Regulatory Instructions and User Documentation are available at the following Web site :
http://enterprise.alcatel-lucent.com?product=All&page=Directory. copyright © ALE International 2016 - 8AL90323xxABed01
Status icons
The status icons are displayed on the welcome screen and
indicate the status of the telephone.
Battery charge level ( > > > ).
In charge (flashing icon).
New event(s) - callback request, voice mail, text mail,
missed call.
Indicates a pending calendar notification.
Appointment programmed.
Call diversion activated.
Vibrate mode active.
Ringer active.
Ringer disabled.
Radio reception quality - Normal Mode.
Radio reception quality - 50 mW power.
Loudspeaker on (in conversation).
Mute on (in conversation).
Economy mode activated and used (green).
Economy mode activated (gray).
Alarm active icon.
Bluetooth enabled.
Bluetooth connected to a device.
Bluetooth audio active with a connected device.
You can obtain details on the status icons from the
tooltips that appear on the welcome screen when you
use the navigator:
MENU icons
The MENU is accessible from the welcome screen by pressing the
OK key. It provides access to all the functions available on your
system. All icons are described in their unselected state. When
selected, the icons are displayed in purple.
Directories:
Manage your personal directory and access the company
directory.
Redial.
Call back the last number dialed.
Divert your calls to another number.
Messages: access the messaging portal.
Consult and send voice and text messages.
Access the call log.
Answer a call intended for another telephone.
Program a call-back time.
Lock/unlock the set.
Access the services configuration of the handset
(associate, overflow, password, name, number, etc.).
Access the general settings of the phone (key sound,
economy mode, charger warning, programming of F1 and
F2 keys, etc.).
Access the calendar.
Alarm settings menu.
Access the alarm acknowledgment services.
Call icons
Making a call.
Receiving a call.
Call on hold.
Accessing the directories.
Transferring a call.
Switching to DTMF signals.
Setting up a conference.
Forwarding your calls to your voice message service.
Putting on common hold.
Parking an external communication.
Additional options (Features depending on the system).
Features
Access the messaging portal
Answered incoming calls.
Redialing (long press).
Send the call.
Switching between two outgoing calls.
Ignore call.
End the call.
Calling from your personal directory (PersSpDial).
Calling your caller by name (company directory).
Programming your personal directory (PersSpDial).
Call from call log (All incoming, outgoing, missed or
unanswered calls are displayed in the call log).
Consulting missed calls.
Consulting text messages.
Sending text messages.
Consulting your voice mailbox.
Sending a recorded message to a number or a
distribution list.
Divert your calls to another number.
Diverting calls to your voice mailbox.
Different types of diversions.
Do not disturb.
Cancelling all forwards.
Modifying your personal code.
Choice of language.
Choose the tune.
Adjusting the ringer volume.
Access the ringer and vibrate adjustment feature.
Programming an appointment reminder.
Locking features on your terminal.
Access the handset settings menu (Device info,
Coverage warning, Security, …).
12


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