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<1. Open Network Connections.
<2. Right-click Wireless Network Connection and select Properties.
<3. Click the Wireless Networks tab.
<4. Delete any unused wireless connections from the Preferred Networks list
and click OK.
<5. Restart your computer.
Mac: Try rebooting your computer
8. Q: How to do if “No SIM” or “SIM invalid” displayed on the screen?
A: the possible reason as bellow:
<1,There is no SIM card inserted or inserted incorrectly.
<2,The SIM card is de-activated.
<3,no switch SIM card option(Dual SIM card version only)
You may:
<1,Pull out and re-insert the SIM card. Be careful not to touch the contact
points when handling the SIM card.
<2,Contact your operator for advice
<3,Enter Settings menu,click SIM Switch,then select target SIM Card you want
to use(Dual SIM card version only)
9. Q: How to do if “PIN lock” or “PUK lock” displayed on Screen?
A: The SIM card is locked. Login Web page and Enter your PIN code or
PUK code you got from the operator.
Note: if you entered wrong PIN 3 times, then PUK is needed,
and if the wrong PUK entered 10 times, the SIM card will be locked forever.
10. Q: How to find out the network technology and provider currently in use?
A: <1,Touch “WPS” to light the screen,
: EDGE/GPRS : UMTS :SHSDPA/HSUPA :HSPA+ :LTE
<2,Login web browser, go to Connection->Connection Status
11. Q: How to connect to the 4G/3G network?
15


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