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•Removal or altering of the wireless device’s event labels or serial
numbers (IMEI);
•Damage from exposure to water or other liquids, moisture, humidity,
excessive temperatures or extreme environmental conditions, sand,
excess dust and any condition outside the operating guidelines;
•Rooted devices;
•Damage as a result of physical abuse regardless of cause.
There are no express warranties, whether written, oral or implied, other
than this printed limited warranty or the mandatory warranty provided
by your jurisdiction. In no event shall TCL Communication Ltd. or any
of its affiliates be liable for incidental or consequential damages of any
nature whatsoever, including but not limited to commercial loss, to
the full extent those damages can be disclaimed by law. Some states
do not allow the exclusion or limitation of incidental or consequential
damages or limitation on the duration of implied warranties, so the
preceding limitations or exclusions may not apply to you.
How to obtain Support: Contact the customer care center by calling
855-368-0829 or going to (http://www.alcatelontouch.us). We have
placed many self-help tools that may help you to isolate the problem
and eliminate the need to send your wireless device in for service. In
the case that your wireless device is no longer covered by this limited
warranty due to time or condition, you may utilize our out of warranty
repair options.
