Manual Alcatel elle (page 82 of 85) (English)

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My mobile phone has a low level of autonomy

• Make sure you respected the complete charge timing (minimum 3 hours)

• After a partial charge, the battery level indicator may not be exact.Wait for at least

20 minutes after removing the charger to obtain an exact indication

My mobile phone will not charge properly

• Make sure that your battery is not completely discharged; the battery charge

indicator can take several minutes and may be accompanied by a quiet whistling

sound

• Make sure charging is carried out under normal conditions (0°C +40°C)

• Make sure your battery is inserted. It must be inserted bef

ore plugging in the

charger

• Make sure you are using an Alcatel battery and charger

• When abroad, check that the electrical current is compatible

My mobile phone will not connect to a network

• Try connecting in another location

• Verify the network coverage with your operator

• Check with your operator that your SIM card is valid

• Try selecting the available network(s) manually (see page 48)

• Try connecting at a later time if the network is overloaded

SIM card error

• Make sure the SIM card has been correctly inserted (see page 17)

• Verify with your operator that your SIM card is 3V compatible; the old 5V SIM

cards cannot be used

• Make sure the chip on your SIM card is not damaged or scratched

Unable to make outgoing calls

• Make sure you have dialled a valid number and press the key

• For international calls, check the country and area codes

• Make sure your mobile phone is connected to a network, and that the network is

not overloaded or unavailable

• Check your subscription status with your operator (credit, SIM card valid, etc.)

• Make sure you have not barred outgoing calls (see page 30)

ELLE N°3_UM_GB_10-05-07 11/05/07 8:30 Page 80

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Alcatel elle Manual

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