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FFIILLTTRRAAGGEE ::
Ce service, offert à des tandems patron/secrétaire, permet de diriger les appels
destinés au poste patron vers un ou plusieurs postes secrétaires.
GGAARRDDEE ::
Ce service permet de mettre un correspondant en attente afin deffectuer une seconde
opération, avant reprise ultérieure à partir du même poste.
GGRROOUUPPEEMMEENNTT DDEE PPOOSSTTEESS ::
Ensemble de postes groupés sous un même numéro dannuaire. Un appel vers ce
numéro aboutit sur lune des lignes libres des postes de groupe.
GGRROOUUPPEE DDIINNTTEERRCCEEPPTTIIOONN ::
Ce service permet de répondre à un appel destiné à un autre poste. Linterception
dappel se fait à lintérieur dun groupe dinterception.
NNUUMMEERRIISS ::
Réseau public numérique français, également appelé RNIS (Réseau Numérique à
Intégration de Services).
NNUUMMEERROOTTAATTIIOONN AA FFRREEQQUUEENNCCEESS VVOOCCAALLEESS ::
En cours de conversation, vous devez parfois émettre des codes en fréquences vocales.
Ce type de numérotation est utilisé lorsquun usager souhaite consulter un serveur vocal,
accéder à un standard automatique ou à un répondeur consulté à distance.
55


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