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If you have difficulty with your phone, please try the suggestions listed below. As a general
rule, if a problem occurs, remove the batteries from all the wireless microphone units in your
installation for about 1 minute, and then disconnect and reconnect the power supply to the
base and reinstall the batteries carefully.
The conference phone
doesn’t work.
Make sure all cables are plugged in correctly and the
batteries are installed and charged. After use, remember
to put your wireless microphone units back to the base unit
charging cradles for charging.
This display shows
NO LINE. I cannot hear the
dial tone.
Disconnect the telephone line cord from your telephone
and connect it to another telephone. If there is no dial tone
on that other telephone either, then the telephone line cord
may be defective. Try installing a new telephone lind cord.
If changing telephone line cord does not help, the wall jack
(or the wiring to this wall jack) may be defective. Contact
your telephone service provider.
You may be using a new cable or VoIP service, the existing
telephone jacks in your home may no longer work. Contact
your service provider for solutions.
Wireless microphone unit
doesn’t work
Make sure all cables of the base unit are plugged in correctly.
Make sure the base unit is not placed near other DECT
phones or electronic devices that could cause interference.
Make sure your wireless microphone unit is not moved out
of range – try moving it closer.
Put back your wireless microphone unit on the base unit
charging cradles for 8 hours. If it still doesn’t work, the
battery may be flat, dead, or incorrectly inserted. Recharge
or replace the battery, and then follow the procedures below
to do registration again:
1. When the base unit is in idle, put all wireless microphone
units onto the base unit charging cradles.
2. Enter the registration code *331734# quickly, and then
press OK twice at base unit.
3. If registration is successful, the display will show
REGISTRATION DONE”.
Try resetting the base unit. Unplug its power and wait for
15 seconds. Then, plug it back in, and give it a minute to reset.
There’s a red light
flashing on my wireless
microphone unit.
Put the wireless microphone unit on the base unit so it can
charge. If this doesn’t work, replace the battery.
The base unit doesn’t ring The ringer volume may be switched off.
Make sure all cables of the base unit are plugged in correctly.
Make sure the base unit is not placed near other DECT
phones or electronic devices that could cause interference.
Try resetting the base unit. Unplug its power and wait for
15 seconds. Then, plug it back in, and give it a minute to reset.
8. TROUBLESHOOTING
24


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