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Kostenmanagement
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7
Other
7.1
Direkte Kostenzuordnung Ihrer Anrufe zu den Kundenkonten
(Verrechnungsnummer)
Sie können die Kosten Ihrer externen Verbindungen den Ihren Kunden entsprechenden Kontonummern zuteilen.
Zum Hinzufügen oder Ändern einer Kontonummer im Verlauf einer Verbindung:
7.2
Abfrage der Kosten eines von Ihrem Telefon durch einen internen
Nutzer geführten externen Gesprächs
Programmierte
Taste
„Verrechnungs
nummer“
Eingabe der
Nummer des Ziels
Passwort für dieses
interne Telefon
Rufnummer des
Gesprächspartners
eingeben
Programmierte Taste „Verrechnungsnummer während
des Gesprächs
2
6
5
3
ab c
def
jkl
mno
2
6
5
3
ab c
def
jkl
mno
Die Verbindung wird
gehalten
Bei Gespräch mit
internem
Gesprächspartner
Programmierte Taste
„Gebührenrückruf“
Gewünschte
externe
Nummer
Übergabe des Anrufs an
Ihren wartenden
Gesprächspartner
Paul
im Gespräch
2
6
5
3
ab c
def
jkl
mn
o
Verbinden
Wenn der interne Gesprächspartner, der den Anruf entgegengenommen hat, auflegt, werden
Sie angerufen und können:
1. Informationen über die Verbindung lesen (Kosten, Dauer, Anzahl
der Gebühreneinheiten, usw.).
Name des internen Nutzers und
Gesprächskosten
2. Ausdrucken eines
Gebührenticket. 3. Beenden der Abfrage.
OK
Druck
OK
26


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