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Kostenbeheer
6
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6.1
Uw gesprekken rechtstreeks ten laste brengen op
klantrekeningen
U kunt de kosten van uw externe gesprekken ten laste laten komen op de bij uw klanten behorende rekeningnummers.
Om tijdens het gesprek een kostenplaats toe te voegen, of om de kosten aan een andere
kostenplaats toe te wijzen:
6.2
De kosten opvragen van een extern gesprek van een andere gebruiker
geprogrammeerd
e toets “nieuwe
kostenplaats”
intoesten van het
gewenste nummer
password van dit
interne toestel
toets intern
nummer of toets 0
+ externe
telefoonnummer in
geprogrammeerde toets “kostenplaats tijdens
gesprek”
2
6
5
3
ab c
def
jkl
m
n
o
2
6
5
3
ab c
def
jkl
m
n
o
uw gesprekspartner
wordt in wacht
geplaatst
geprogrammeerde
toets
“heroproepen”
gevraagd
extern
nummer
doorverbinding van de
oproep naar de in wacht
geplaatste
gesprekspartner
gespr
2
6
5
3
ab c
def
jkl
m
n
o
Transfer
OK
Als de interne relatie die de oproep heeft aangenomen, oplegt, wordt u teruggebeld en kunt u:
1. de informatie over de verbinding lezen (kosten, duur, aantal taxatiepulsen...).
naam van de gebruiker en
kosten van het gesprek
2. afdrukken van een ticket. 3. beëindigen van de kostenopvraag.
OK
OK
Afdrukken
OK
OK
OK
23


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