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• Make sure that your phone is not in aeroplane mode.
My phone can't receive incoming calls
• Make sure that your phone is switched on and
connected to a network (check for overloaded or
unavailable network).
• Check your subscription status with your operator
(credit, SIM card valid, etc.).
• Make sure that you have not forwarded incoming
calls.
• Make sure that you have not barred certain calls.
• Make sure that your phone is not in aeroplane mode.
The caller’s name/number doesn't appear when a call
is received
• Check that you have subscribed to this service with
your operator.
• Your caller may have concealed his name or number.
I can't find my contacts
• Make sure that your SIM card is not broken.
• Make sure that your SIM card is inserted properly.
• Import all contacts stored in SIM card to phone.
The sound quality of the calls is poor
• Adjust the volume during a call by pressing the
Volume key.
• Check the network strength. Move to a location with
stronger signal strength.
• Make sure that the receiver, connector and speaker on your
phone are clean.
I can't use the features described in the manual
• Check with your operator to make sure that your
subscription includes this service.
• Make sure that this feature doesn't require an Alcatel
accessory.
When I select a number from my contacts, the number
can't be dialled
• Make sure that you have correctly recorded the number
in your file.
• Make sure that you have selected the country code
when calling an international number.
I can't add a contact
• Make sure that your SIM card contacts are not full;
delete some files or save the files to the phone.
My callers can't leave messages on my voicemail
• Contact your network operator to check service
availability.
I can't access my voicemail
• Make sure that your operator’s voicemail number is
correctly entered in "Voicemail number".
• Try later if the network is busy.
55


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  • All alctel 1c should have live wallpaper on it automatically no if and i am using an Alcatel 1c model make 5003d and it is coming up with malfunction on it and it is strange because I have used it
    Submitted on 2-12-2021 at 00:47

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Others manual(s) of Alcatel 1C - 5003D

Alcatel 1C - 5003D User Manual - German - 67 pages

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Alcatel 1C - 5003D User Manual - French - 66 pages

Alcatel 1C - 5003D User Manual - Spanish - 64 pages


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