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• Check the network strength. Move to a location with
stronger signal strength.
• Make sure that the receiver, connector and speaker on your
phone are clean.
I can't use the features described in the manual
• Check with your operator to make sure that your
subscription includes this service.
• Make sure that this feature doesn't require an Alcatel
accessory.
When I select a number from my contacts, the number
can't be dialled
• Make sure that you have correctly recorded the number
in your file.
• Make sure that you have selected the country code
when calling an international number.
I can't add a contact
• Make sure that your SIM card contacts are not full;
delete some files or save the files to the phone.
My callers can't leave messages on my voicemail
• Contact your network operator to check service
availability.
I can't access my voicemail
• Make sure that your operator’s voicemail number is
correctly entered in "Voicemail number".
• Try later if the network is busy.
I can't send and receive MMS
• Check your phone storage as it might be full.
• Contact your network operator to check service
availability and MMS parameters.
• Verify the server centre number or your MMS profile
with your operator.
• The server centre may be swamped. Try again later.
SIM card PIN locked
• Contact your network operator to obtain the PUK
(Personal Unblocking Key) code.
I can't connect my phone to my computer
• Check to make sure the USB port is not broken. If it’s
not working, try another USB port on your computer.
• Make sure USB drivers are properly installed.
• If you are using a Windows computer, make sure it
supports MTP mode. If you are using a Mac, make
sure to install Android File Transfer from www.
android.com/filetransfer/.
I can't download new files
• Make sure that there is sufficient phone storage
space for your download.
• Select the microSD card as the location to store
downloaded files.
• Check your subscription status with your operator.
54


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  • why cant i get results to show on screen when i scan lottery tickets Submitted on 15-2-2022 at 19:58

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  • why when i scan lottery tickets does nothing come up Submitted on 15-2-2022 at 19:56

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  • how do i scan lottery tickets scan them but nothing comes on screen Submitted on 15-2-2022 at 19:52

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  • I CANNOT ACCESS THE NUMERICAL KEYPAD THEREFORE CANNOT DIAL OUT CALLS Submitted on 24-8-2021 at 18:20

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  • ABILITY TO ACCESS THE NUMERIC KEYPAD IS NOT AVAILABLE
    CANNOT DIAL ANY NUMBERS
    Submitted on 24-8-2021 at 18:19

    Reply Report abuse
  • how can I set my alcatel 5033x up to automatically switch from mobile data to wifi without having to rely on remembering to switch off mobile data to ensure my mobile data does not incur charges. In other words can I leave both wifi and data on and set it up so that I automatically connect to other wifi including house wifi Submitted on 6-7-2021 at 23:17

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Others manual(s) of Alcatel 1 - 5033X

Alcatel 1 - 5033X User Manual - German - 66 pages

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Alcatel 1 - 5033X User Manual - French - 65 pages


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