30 English
13 Warranty and Recycling Information
We are legally obliged to include disposal and warranty information as well as EU declaration of
conformity with the use instructions in different countries for every unit. Please find this information
on the following pages.
2-Year Warranty from Date Of Purchase
The manufacturer/retailer guarantees this product for two years from date of purchase. This
warranty includes all malfunctions caused by defective components or incorrect functions within the
warranty period excluding wear and tear, such as exhausted batteries, scratches on the display,
defective casing, broken antenna and defects due to external effects such as corrosion, over
voltage through improper external power supply or the use of unsuitable accessories. Defects due
to unintended use are also excluded from the warranty.
Please contact your local dealer for warranty claims. The dealer will repair or exchange the product
or forward it to an authorized service center.
You can also contact our service partner directly. Please include your proof of purchase with the
product and describe the malfunction as clearly as possible.
WEEE and Recycling
The European laws do not allow any more the disposal of old or defective electric or
electronic devices with the household waste. Return your product to a municipal collection
point for recycling to dispose of it. This system is financed by the industry and ensures
environmentally responsible disposal and the recycling of valuable raw materials.
Service Address and Technical Hotline (for units sold in Germany)
PST professional support technologies GmbH
Breitscheider Weg 117a
D - 40885 Ratingen
Contact our service hotline by phone +49 2102 1459546
or e-mail at alan-service@ps-tech.de .
Before returning the product, check the chapter “Troubleshooting” for some easy steps and tests or
contact our hotline.
© 2013 Alan Electronics GmbH
