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11.7 Product safety information
All components of your viamobil have undergone functional tests and extensive inspections. However, in the event of an unforeseeable
impairment in the operation of the viamobil, the following web pages would be available to customers with prompt and appropriate safety
information:
Home page of Alber (manufacturer of the viamobil)
Home page of the German Federal Institute for Drugs and Medical Devices [BfArM]
If any corrective measures should be necessary, Alber shall notify the specialist dealer, who will then contact you.
11.8 Estimated service life
We expect that the estimated service life of this product is five years on average provided that the product is used as intended and
maintained and serviced in accordance with all instructions specified in the operating manual. This service life can be extended by hand-
ling, servicing, maintaining and using the product with care and if there are no technical limitations that arise from further developments
in science and technology. However, the service life may also be reduced significantly by excessive or improper use. The service life
required by the applicable standards shall not be deemed an additional guarantee.
12. Warranty, Guarantee and Liability
12.1 Warranty for Defects
Alber guarantees that the viamobil is free from defects at the time of delivery. These warranty claims expire 24 months after delivery
of the viamobil.
12.2 Service Life Guarantee
Alber provides a 24 month service life guarantee on the viamobil (exception: 12 months service life guarantee for the rechargeable
battery pack)
The service life guarantee does not include the following:
devices whose serial numbers have been changed, defaced or removed
wear parts like, for example, brakes, tyres and control elements
defects caused by natural wear and tear, improper treatment, especially defects due to non-observance of the operating instruc-
tions, accidents, negligent damage, effects of fire or water, force majeure and other causes, which are not within the sphere of
influence of Alber.
maintenance work resulting from daily utilisation (i.e. replacement of burnt-through fuses, replacement of tyres)
appliance check without finding any defects
12.3 Liability
As the manufacturer of the viamobil, Alber GmbH is not responsible for its safety if:
the viamobil is handled improperly
the viiamobil is not serviced by an authorised specialist dealer of the Alber GmbH every 2 years.
the viamobil is started up contrary to the instructions in this instruction manual
the viamobil is run with insufficient battery charge
repairs or other work is carried out by unauthorised persons
foreign parts are attached or connected to the viamobil
parts of the viamobil are dismantled
13. Important legal information for the user of this product
Incidents that occur due to product malfunctions and result in serious personal injury are to be reported to the manufacturer and the com-
petent authority of the EU Member State in which the user is established.
With regard to the Federal Republic of Germany, these are:
Alber GmbH (see the back of this operating manual for details of the address)
The German Federal Institute for Drugs and Medical Devices (BfArM),
Kurt-Georg-Kiesinger-Allee 3
53175 Bonn
www.bfarm.de
With regard to EU Member States, please notify:
Your Alber dealership (see the back of this operating manual for details of the address)
The authorities in your country responsible for incidents involving medical devices
An overview of the competent authorities can be viewed online at: http://ec.europa.eu/growth/sectors/medical-devices/contacts/
34


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