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11. Storage, maintenance, care and disposal
11.1 Storage
If your wheelchair or the e-pilot are to be stored for an extended period (e.g. several months), please observe the following:
Store the wheelchair according to the wheelchair manufacturer's specifications.
Remove the battery pack, wrap it in film, and store it separately.
Follow the instructions for storing the battery pack in chapter 3.5.7.
Also protect the e-pilot with film in order to keep moisture out.
Store the wheelchair and e-pilot in a dry room.
Ensure that unauthorised persons (especially children) do not have unsupervised access to this room.
Ensure that no moisture penetrates into or drips onto the wheelchair or e-pilot.
Ensure that the wheelchair and e-pilot are not continuously exposed to solar radiation (e.g. through windows).
The wheelchair, the e-pilot and the battery pack must be cleaned prior to recommissioning. In particular, there must not be any metallic
particles on the plug on the charger [25] and on the charger socket [10] on the battery pack.
Check whether maintenance is required before recommissioning (see chapter 10.4) and arrange this if necessary.
11.2 Care
Water ingress can destroy the drive and the battery pack.
For this reason, do not clean the individual components of the e-pilot under running water or with a high-pres-
sure cleaner.
Always ensure that no liquid or moisture enters the wheel hub and the battery pack. For this reason, take special care when cleaning the
e-pilot. Please observe the following instructions in particular:
Whenever you clean components or the battery pack, use a dry or slightly damp cloth.
Never use scouring pads, abrasive detergents or aggressive chemicals to clean the components.
Never clean the components under running water, for example, using a hose or a high-pressure cleaner. This can cause water ingress,
causing irreparable damage to the electronics.
Alber GmbH shall not be liable for damage caused by water inside the device.
Please note that such damage is not covered by our warranty.
11.3 Reuse
If your e-pilot has been provided to you by your health insurance company and you do not need it any longer, please contact your health
insurer, Alber agent or authorised specialist dealer. Your e-pilot can then be given to somebody else.
Before the e-pilot is re-used, it should undergo maintenance. The bracket with which the e-pilot is attached to your wheelchair can be eas-
ily and quickly removed by your authorised specialist dealer or Alber agent and fitted to another.
In addition to the cleaning instructions given in chapter 10.2, before re-using the system, the handlebar and all externally accessible
plastic parts of the e-pilot components need to be disinfected. To do this, use a detergent suitable for wet disinfection and adhere to the
use instructions.
11.4 Maintenance
The maintenance of medical products is regulated in Germany by law in the Medical Device Directive (MPBetreibV), Section 7. According to
this, maintenance measures, especially inspections and servicing, are required in order to ensure continuous safe and proper operation of
medical products.
Based on our market observations, an interval of two years has proven reasonable for maintenance of our products when used under normal
operating conditions.
This guideline value of two years may vary with the product's respective degree of utilisation and the behaviour of the user. Checking the
degree of utilisation and the user behaviour is the responsibility of the operator.
In any case, we strongly recommend that you clarify beforehand to what extent the cost of the maintenance work for our products is
covered by your health insurance provider, especially with regard to any existing contracts.
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