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Malfunctions
Before you attempt to remedy any malfunction of your domestic water system, pull the plug!
Malfunction LED Displays Cause Remedy
Pump does
not run
LED "Power" not
lighted
LED "On" not lighted
Mains voltage not avail-
able
Fault in the electronics
Check power supply, if neces-
sary consult electrician
Inform customer service
LED "Power" lighted,
LED "On" not lighted
Pressure hose is blocked
Pumping height more than
15 m
Water lacking on the
suction side
Impeller blocked
Thermal switch has
switched off
Check pressure hose
Lower pumping height
Check suction side connections
and water level
Clean the pump,
Press "RESET" (28) button
LED "Power" lighted,
LED "On" lighted
Fault in the electronics Inform customer service
Suction hose is blocked. DANGER!
Risk of injury due to hot water!
Clear blockage in suction hose.
System runs
but does not
pump out
liquid.
Pressure line is blocked. DANGER!
Risk of injury due to hot water!
Clear blockage in pressure line.
Suction hose is blocked Clean the suction area
Clean the filter (HWA 1300 F)
Suction height is too great Lower suction height
Hose diameter too small Use a larger pressure hose
Pumping
capacity too
low
Pumping height too great Lower pumping height
Pump starts
and then
switches off
Leakage in the pressure
hoses
Non-return valve not tight
Check pressure hoses
Clean the non-return valve
Inform customer service
Pump has
switched off
LED "Failure" lighted Lack of water
Fill pump and suction hose and
perform initial operation.
Pump fails to
switch off
automatically
Water shortage inlet side,
Pump sucks in air
Unplug the pump, allow to cool
down if necessary
If you are unable to remedy a malfunction, please call the AL-KO service centre nearest you.
Translation of original user instructions
GB 6
15


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