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Troubleshooting
Fault Possible cause Solution
Motor does not start No power supply
Check fuse / extension lead.
Machine cable defective
Contact AL-KO Service Centre / authorized specialist work-
shop.
Blade jammed Clean ejection channel / housing; the blade must rotate
freely. Start on low grass or on the section of lawn that has
already been mown; correct the cutting height.
Loss of motor perform-
ance
Too much grass in the
ejection channel or
housing
Clean ejection channel / housing.
Correct the cutting height
Blade blunt Contact AL-KO Service Centre or authorized specialist
workshop and have the blade sharpened/replaced.
Grass collection box
does not fill up suf-
ficiently
Lawn wet Allow the lawn to dry.
Grass collection box
clogged
Clean the grid of the grass collection box.
Too much grass inejec-
tion channel or housing
Clean ejection channel / housing. Correct the cutting height
Blade blunt Contact AL-KO Service Centre or authorized specialist
workshop and have the blade sharpened/replaced.
For faults not listed in this table, or which you cannot resolve by yourself, please contact our customer service.
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