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TV reception problems
Is the antenna plugged in properly? Is the antenna cable damaged?
Is the antenna cable plug firmly connected?
Have you selected the correct signal source on the TV set?
Have you already executed a channel search at your present location?
Poor picture
Is the antenna plugged in? Adjust the antenna.
Check that the channel is tuned properly.
Adjust the picture settings, such as brightness, colour, sharpness.
No sound
Is the sound muted? Press the button .
Is the volume turned down? Press the + button .
No colour
Adjust the colour setting.
Check the programme is broadcast in colour.
Check that the channel is tuned properly.
Multimedia playback problems
File is not played back
Check that the USB mass storage device contains compatible files.
Problems with playback from external devices
No sound
Check that the audio cable is properly connected or damaged.
Make sure that you have selected the correct signal source on your TV set.
Sound is distorted or humming
Clean the connector plugs.
Replace the connection cable to the external device.
Problems with online services (Smart TV)
If you are using a cable network connection (LAN)
Check that the network cable is properly connected.
Check whether the network cable is damaged.
Check whether you can access the internet from another device on the network .
It is possible that the server for the selected service is temporarily down.
No picture
Are all the connection cables to external signal sources properly connected?
Is the connection cable to the external signal source damaged?
Have you selected the correct signal source on the TV set?
16


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