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Troubleshooting
First and foremost, always make sure that you
have updated to the latest device software
In the device settings menu, click update
device.
Not able to connect to my device
Make sure you have the detector within
the range of 2-5 meters or 5-15 feet.
Check if Bluetooth is turned on.
Check if the power indicator is blinking.
Need to turn off the audio alert
In the iOS app, go to device settings
menu and update radon alarm settings.
Wave in front of the detector to snooze
for 1 month.
My app is not updated when running in
background mode
Open your phone settings and verify that
the Airthings Wave app is running in the
background. You can usually find this in
the app manager section of your phone
settings.
Make sure you are in Bluetooth range
periodically.
No response from light ring
Check if the power indicator is blinking.
If the power indicator is blinking red, or
not blinking at all, the battery level is low.
First, sync your data and then replace the
batteries. We recommend AA alkaline
(LR6).
If you need further assistance, read our
Frequently Asked Questions, or simply contact
support at support.airthings.com.
Technical specifications
Power supply: 2 AA 1.5V alkaline (LR6)
3.0V nominal (2x1.5V)
3.8V maximum, 1.8V
minimum (depleted batteries)
500mA max current draw
Dimensions: Diameter: 120 mm (4.72in)
Height: 36 mm (1.42in)
Weight: 219g including 2 batteries (7.7 oz)
Operational and storage environment:
Temperature: 4 °C (39 °F) to +40 °C (104 °F)
Relative humidity: < 85%
Initial accuracy/precision at 100 Bq/m3 (2.7 pCi.L):
7 days < 10%
2 months < 5%
Measurement range: 0 Bq/m3 to 50,000 Bq/m3
(0 pCi/L to 1350 pCi/L)
Within the first week, the accuracy levels of the Airthings
Wave are within 10% at one standard deviation, measured
at 100 Bq/m3 (2.7 pCi.L). After a month, the accuracy
increases drastically to within 5% at one standard deviation,
measured at 100 Bq/m3 (2.7 pCi.L). As the device gathers
data, the accuracy of readings increases drastically.
All Airthings detectors have been tested directly against
the AlphaGUARD reference device—the professional radon
monitoring benchmark with which all radon detectors and
tests are referenced.
Safety and maintenance
The Airthings Wave Plus is intended for indoor use only.
Avoid direct exposure to sunlight for long periods. Avoid
exposure to direct heat sources. For correct usage, make
sure the detector is operating in the specified temperature
range (see technical specifications).
Exposure to high humidity might permanently alter the
detector sensitivity or damage it.
Do not disassemble. If the detector does not work as
specified or you are in doubt, contact your local dealer or
visit us at Airthings.com.
6


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