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Troubleshooting
Repairs  to  electric  appliances  canonly be  car-
ried out by specialists. Through improper repairs,
considerabledanger fortheoperator canresult 
and warranty claims lapse. 
WARNING
Danger to life through electrical shock!
Do not carry out any repairs on electrical parts.
Fault Cause Solution
The unit is not working. Power plug is not plugged 
in.
Plug in the power plug and switch the unit on.
Water base was not 
inserted when putting the 
unit together.
Insert the water base (see chapter "Putting the 
unit together").
Grinding noises Water base not inserted 
correctly.
Insert  the  water  base  correctly  (see  chapter 
"Putting the unit together").
No air humidification No water in the water 
base.
Fill  the  water  base  (see  chapter  "Filling  the 
unit").
Calcified evaporator wick.
Replace the evaporator wick (see chapter "Re-
placing the evaporator wick").
Water level indicator ring 
with fill level ring not vis-
ible when filling.
Unit component forgot-
ten when putting unit 
together.
Unplug the power plug.
Check  if  the unit  is put  together  correctly 
(drawing B).
Unit put together incor-
rectly.
Unit is losing water. Unit was overfilled.
Empty the water (see chapter "Taking apart the 
unit").
Drytheunit.  In doingso, wipe  up  waterthat 
has leaked.
A unit component was 
forgotten when putting it 
together.
Unplug the power plug.
Check  if  the unit  is put  together  correctly 
(drawing B).
Unit put together incor-
rectly.
Unit emits a bad odor. Unit is not filled in opera-
tion.
Fill the unit (see chapter "Filling the unit").
Evaporator wick is dirty.
Replace the evaporator wick (see chapter "Re-
placing the evaporator wick").
Troubleshooting
General information about air
humidification
Did you know that air that is too dry
dries  out  mucous  membranes  and  additionally 
causes chapped lips and stinging eyes?
promotes infections and sicknesses of the respi-
ratory passages?
leads to a lack of energy, exhaustionandconcen-
tration weakness?
burdens pets and room plants?
encourages  dust  development  and  the  electro-
static  charge of  synthetic  textiles,  carpets and 
synthetic flooring?
damageswooden  fixtures,  especially  hardwood 
floors?
puts musical instruments out of tune?
The physical comfort ofman and animalisdepen-
dentonmanyinfluences. One of thoseis correctly 
humidifiedair. During  theheating period, thecold 
outside  area which streams  into living  spaces 
through  thewindowsiswarmed. Thisresults  in  a 
plummet  in the  relative  air  moisture.  An  adverse 
climate for plants and animals, wooden objects and 
furniture dry out and people feel uncomfortable and 
are  susceptible to  colds in  higher  numbers. As  a 
rule, room climateiscomfortable when the relative 
moistureisbetween 40%and 60%. Airhumidifica-
tion is especially useful in the winter.
General information about air
humidification
10


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