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FAQ
Problem Reason Solution
The appliance
does not work
> The product is not correctly
plug or there is an electrical
problem. > Plug the socket correctly and
check the voltage and the good
functioning of your electrical
system.
> There is a problem on the
electrical system of your
house.
> The tank is full. > Empty the tank.
> The tank is not properly
placed. > Push and place the tank properly.
Drop in the
appliance
performance
(less water in
the tank)
> The removable lter is dirty
what obstructs the air ow. > Clean the removable lter.
> The air inlet or outlet is
obstructed by something.
> Leave at least 50cm behind,
around and in front of the
appliance.
> Temperature is too low.
> Below 5°C the product works in
Defrost Mode. It cannot therefore
dehumidify to a maximum of its
capacity.
> Humidity rate is already low.
Abnormal noise
> Something obstructs the fan. > Make sure that no object obstructs
the air ow.
> The product has a
functioning problem. > Contact your reseller for service
support.
> The appliance makes a kind
of whisper.
> This is the sound produced by the
refrigerant gas. This is a normal
phenomenon.
Leakage
> The appliance is tilted or not
properly secured. > Place the appliance on a at
surface before the switching on.
> The connection between
the appliance and
the drainage hose has
loosened.
> Correctly attach the drainage
hose.
> The drainage hose is bent,
twisted or obstructed. > Remove obstructing elements and
straighten the hose up.
The appliance
does not
produce air > Air lter is obstructed. > Please see “Maintenance”
paragraph.
The air coming
out of the
appliance is hot
> In order to extract air from
the room, the dehumidier
compressor slightly heats
the air.
> This is a normal phenomenon.
Make sure that the appliance is off and unplug before performing any work.
Do not immerse the appliance in water or in any other liquid.
Do not use corrosive, abrasive or ammable products to clean the appliance.
CLEANING THE REMOVABLE FILTER: The removable lter captures dust and extends the appliance
efciency. It is recommended to clean it every month. Pull the handle of the removable lter,
clean it with warm water and a soft brush then dry it and reposition it.
Be careful not to dry the lter in direct sunlight or near a strong heat source.
CLEANING THE APPLIANCE: Use a soft cloth to remove dust at the air inlets and outlets.
CLEANING THE TANK: Remove the tank from the appliance and unclip the handle and then the
lid. To avoid calc deposit, clean the tank at least once a month with an appropriate product
or with white vinegar.
STORAGE  OF  THE  APPLIANCE:  To avoid any bacteria or virus proliferation, never store the
appliance with water inside the tank and be sure that the appliance is perfectly dry.
1. Empty and clean the tank.
2. Clean the air inlets and outlets as well as the removable lter.
3. Once the different parts have dried properly, store the product in a place that is protected
against dust and that is clean, dry and ventilated.
MAINTENANCE
On-screen display Meaning
FL > The water tank is full.
E1 > The humidity sensor detects an anomaly.
E2 > The ambient temperature sensor detects an anomaly.
P1 > The appliance is defrosting.
CL > The appliance is currently undergoing inside drying.
LC > The [ Child security ] is engaged and other control buttons
are locked.
DIGITAL DISPLAY
13


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