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When using the camcorder:
Problem Cause Solution
Cannot use the ash strobe.
If the battery icon indicates
low battery, the ash strobe
may be disabled due to insuf-
cient voltage.
Replace the battery.
The camcorder does not
respond to any action during
operation.
The camcorder encounters
software failure.
Remove the battery pack and
replace it into the compart-
ment. Then power on the
camcorder.
The recorded pictures appear
too blurred.
The focus is not correctly set.
Adjust the focus to an ap-
propriate position.
The recorded pictures or
video clips appear too dark.
The environment of shooting
or recording does not have
adequate light.
Use ash strobe when taking
pictures. Add extra light
sources when recording
video clips.
Noises occur when viewing
images on the LCD screen or
on the computer.
The icker setting does not
match the standard of the
country you are staying.
Adjust the icker setting. For
more information, please
refer to the “Flicker Settings
table.
I want to restart the se-
rial number of the le name
(IMG_xxxx).
The counting of the serial
number is handled by the
camcorder rmware.
Use the camcorder “Format
function to format the card.
I convert a media le and
name it as IMG_xxxx.* (xxxx
indicates number). Then I
copy the le to the camcorder
but cannot nd it on the
camcorder.
There is another le with
duplicate serial number
(e.g. IMG_0001.MP4 and
IMG_0001.JPG), or the le
type is not supported.
Give the le a distinctive
serial number and make sure
the le type is supported by
the camcorder.
19


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