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Troubleshooting
When using the camcorder:
Problem Cause Solution
The camcorder can not be
powered on normally.
The battery is out of power. Replace the battery.
The battery is incorrectly
installed.
Re-install the battery.
Can not take pictures or
video clips when pressing the
Shutter or Record button.
Out of memory.
Free some space from the
SD/MMC card or the internal
memory.
The camcorder is recharging
the ash strobe.
Wait until the ash strobe is
fully charged.
Using a “protected” SD card.
Set the SD card to be writ-
able.
The LCD screen displays
“MEMORY ERROR” or
“CARD ERROR” message.
Or the camcorder cannot
read the memory card.
The format of the memory
card is not compatible with
the camcorder.
Use the camcorder “Format”
function to format the card.
The memory card is cor-
rupted.
Replace the memory card
with a new one.
I did not delete the pictures
and video clips, but can not
nd them in the memory card.
The lost recordings are saved
in the internal memory.
It happens when you insert
a memory card after taking
a few pictures or video clips.
You can access those les
after removing the memory
card.
18


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