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We strive to deliver the highest quality products and use some of the industry’s most advanced
manufacturing processes whilst practicing stringent quality control. However, pixel or sub-pixel
defects on the PDP / TFT panels used in Plasma- & LCD- displays are sometimes unavoidable.
No manufacturer can guarantee that all panels will be free from pixel defects, but we guarantee
that any Plasma- & LCD- displays with an unacceptable number of defects will be repaired during
the warranty period in line with your local guarantee conditions.
Thisnoticeexplainsthedifferenttypesofpixeldefectsanddenestheacceptabledefectlevel
for the LCD screen. In order to qualify for repair under warranty, the number of pixel defects must
exceedacertainlevelasshowninthereferencetable.IftheLCDscreeniswithinspecicationa
warranty exchange / claim back will be refused. Additionally, because some types or combinations
of pixel defects are more noticeable than others, We set even higher quality standards for those.
8.1 Pixels and Sub-Pixels
subpixel
pixel
A pixel, or picture element, is composed of three sub-pixels
in the primary colors of red, green and blue. Many pixels
together form an image. When all sub-pixels of a pixel
are lit, the three colored sub-pixels together appear as a
single white pixel. When all are dark, the three colored
sub-pixels together appear as a single black pixel. Other
combinations of lit and dark sub-pixels appear as single
pixels of other colors.
8.2 Types of Pixel Defects + Dot Definition
Pixel and sub-pixel defects appear on the screen in different ways. There are three categories of
pixel defects and several types of sub-pixel defects within each category.
Dot denition = What is a defective “Dot”? :
Oneormoredefective,adjacentsub-pixelaredenedasone“dot”.Theno.ofdefectivesub-pixels
arenotrelevanttodeneadefectivedot.Thismeansthatadefectivedotcanconsistofone,two
or three defective sub-pixels which can be dark or lit.
RR G B
Onedot=OnePixel;consistsofthreesub-pixelsofRed,Green,andBlue.
8.3 Bright Dot Defects
Brightdotdefectsappearaspixelsorsub-pixelsthatarealwayslitor“on”.Thesearetheexamples
of bright dot defects:
CHAPTER 8: PIXEL DEFECT POLOCY
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