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Problem Possible cause Remedy
There is no
drum light
Defective drum lamp. Contact the service centre to re‐
place the drum lamp.
Unexpected du‐
ration time ap‐
pears on the
display.
The drying duration is calculated
according to load size and damp‐
ness.
This is automated - the appliance
is working correctly.
A programme is
inactive.
The water container is full. Drain the water container, push the
Start/Pause button. 2)
The drying cycle
is too short.
The load size is small. Select a time programme. The
time value must be related to the
load. To dry one item or a small
amount of laundry we recommend
short drying times.
The laundry is too dry. Select an appropriate time pro‐
gramme or a higher dryness level
(e.g.
extra dry
)
Drying cycle too
long 5)
The filter is clogged. Clean the filter.
The load is too large. Do not exceed the maximum load
size.
The laundry was not spun suffi‐
ciently.
Spin the laundry well in the wash‐
ing machine.
Too low or too high room tempera‐
ture - this is not the appliance mal‐
function.
Ensure a room temperature higher
than +5°C and lower than +35°C.
Optimal room temperature to ach‐
ieve best drying results is between
18°-25°C.
The display
shows: .
All buttons are inactive, except the
Start/Pause.
The appliance downloads the APP
updates. Wait until the update
process is complete. If you deacti‐
vate the appliance during update, it
resumes when you activate the ap‐
pliance again.
No wireless con‐
nection or con‐
nection often
brakes off.
The wireless home network does
not work.
Check wireless home network con‐
figuration. Restart the router. If
problem still exists contact your
wireless service provider.
The smart device or the appliance
or both are not paired with the
wireless network.
Repeat connection configuration
steps on smart device or the appli‐
ance or both.
ENGLISH 27
27


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