Manual AEG Solo 15 (page 23 of 28) (English)

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•Check that the base unit’s mains power adapter is plugged in and power is switched on. The base unit

needs mains power for normal operation of the phone – not just for charging the batteries.

•Move the handset closer to the base unit.

•Check the Battery Level symbol on the display. If it is low, put the handset back on the base unit or

charging pod to recharge the batteries.

•Switch off the power at the mains socket, wait for a short while and then switch it back on. This may solve

the problem.

“I cannot make calls”

•If the handset display shows KEYS LOCKED, press and hold * to unlock it before you make a call.

•Only one handset (or the base unit) can be connected to an external line at a time. If the handset display

shows , the base is already being used by either the answering machine or another handset.

“When I press on the keys, nothing happens”

•Make sure that the batteries are ﬁtted in your handset. If the Battery Level symbol on the display shows

‘low’, put your handset back on the base unit or charging pod to charge.

“When I key in a number, it appears on the display, but I cannot make an external call”

•Try a different position for the base unit – somewhere higher if possible, or further away from other

electrical equipment.

“The phone does not ring”

•Check that the base unit’s mains power adapter is plugged in and power is switched on.

•The base unit needs mains power for normal operation of the phone – not just for charging the batteries.

•Make sure that you are using the telephone line cable that was supplied with your phone.

•Make sure that the ringer volume settings are not set to off. Increase the ringer volume settings.

“My call was cut off when I went out of range. Now I can’t use my handset.”

•Move the handset closer to the base unit before you try to make a call again.

“There is interference and noise on the line”

•Move the handset closer to the base unit, or to a different position.

•Try moving the base unit away from other electrical equipment, such as a television or a computer.

•You’ll get the best reception if you place the base unit as high as possible. For example, in a two-ﬂoor

building, the ﬁrst-ﬂoor landing is an ideal place.

“I hear ‘beeps’ from my handset while I’m on a call”

•You may be moving out of range of the base unit. Move closer or your call may be cut off.

•Check the Battery Level symbol on the display. If it’s low, recharge the batteries.

“The Caller Display feature isn’t working”

•You need to subscribe to the Caller Line Identiﬁcation service from your network service provider.

•The caller may have withheld their number by dialling 141. Or they may be calling from a network that

does not transmit the caller’s number (e.g. if they are making international calls.)

“When I try to make a call, I hear busy tone”

•If you’re using a multi-handset system, check whether another handset is already on a call.

“The volume in the earpiece is low when I’m on a call”

•Make sure you’re holding the earpiece correctly over your ear.

•Adjust the volume using +.

“I cannot store a phonebook entry”

•The maximum number of 100 phonebook entries has been reached. You must delete existing entries to

make space for new ones.

Intercom and transfer

“I can’t transfer a call”

•Make sure that the other handset is in range of the base unit.

I just plugged in my AEG Solo 15 and I cannot hear a dialtone. My phone has new batteries and the base station has power and is connected to the landline port but I have no diatone when I press the green button. When I use a different landline phone, I get a dial tone just fine. Submitted on 3-1-2023 at 08:26
Reply Report abuse
I have followed all instructions in installing the phone however I cant hear a dial tone nor the person I am talking to when using the earpiece but when I switch to speakerphone I can hear everything clearly -- I have already adjusted the volume to volume 3 and I still cant hear anything when it's not on speaker mode. Please help - thanks Submitted on 1-6-2022 at 17:29
Reply Report abuse
Where do I find a Manual for a Chamfer 215-4 phone set Submitted on 26-3-2022 at 08:55
Reply Report abuse

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AEG Solo 15 Manual

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