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Problem Possible cause Solution
The mains plug is not
connected to the mains
socket correctly.
Connect the mains plug to
the mains socket correctly.
The appliance has no
power. There is no volt-
age in the mains socket.
Connect a different electri-
cal appliance to the mains
socket.
Contact a qualified electri-
cian.
The lamp does not
work.
The lamp is in stand-by. Close and open the door.
The lamp is defective. Refer to "Replacing the
lamp".
The compressor op-
erates continually.
The temperature is not
set correctly.
Set a higher temperature.
The door is not closed
correctly.
Refer to "Closing the
door".
The door has been
opened too frequently.
Do not keep the door
open longer than necessa-
ry.
The product temperature
is too high.
Let the product tempera-
ture decrease to room
temperature before stor-
age.
The room temperature is
too high.
Decrease the room tem-
perature.
The compressor
does not start im-
mediately after
pressing the COOL-
MATIC switch, or af-
ter changing the
temperature.
This is normal, no error
has occurred.
The compressor starts after
a period of time.
Water flows on the
rear plate of the re-
frigerator.
During the automatic de-
frosting process, frost de-
frosts on the rear plate.
This is correct.
Water flows into the
refrigerator.
The water outlet is clog-
ged.
Clean the water outlet.
Products prevent that wa-
ter flows into the water
collector.
Make sure that products
do not touch the rear
plate.
The temperature in
the appliance is too
low/high.
Many products are stored
at the same time.
Store less products at the
same time.
24
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