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Problem Possible cause Solution
Water flows on the rear
plate of the refrigerator.
During the automatic de-
frosting process, frost
melts on the rear plate.
This is correct.
Water flows inside the refrig-
erator.
The water outlet is clog-
ged.
Clean the water outlet.
Food products prevent
that water flows into the
water collector.
Make sure that food products
do not touch the rear plate.
Water flows on the floor. The melting water outlet is
not connected to the
evaporative tray above the
compressor.
Attach the melting water out-
let to the evaporative tray.
Temperature cannot be set. The FROSTMATIC or
COOLMATIC function is
switched on.
Switch off FROSTMATIC or
COOLMATIC manually, or wait
until the function resets auto-
matically to set the tempera-
ture. Refer to "FROSTMATIC
or COOLMATIC function".
The temperature in the ap-
pliance is too low/too high.
The temperature regulator
is not set correctly.
Set a higher/lower tempera-
ture.
The door is not closed cor-
rectly.
Refer to "Closing the door".
The food products' tem-
perature is too high.
Let the food products temper-
ature decrease to room tem-
perature before storage.
Many food products are
stored at the same time.
Store less food products at the
same time.
The thickness of the frost is
greater than 4-5 mm.
Defrost the appliance.
The door has been
opened often.
Open the door only if necessa-
ry.
If the advice does not lead
to the desired result, contact
the nearest Authorised
Service Centre.
7.2 Replacing the lamp
The appliance is equipped with a longlife
LED interior light.
Only service is allowed to replace the
lighting device. Contact your Authorised
Service Centre.
7.3 Closing the door
1. Clean the door gaskets.
2. If necessary, adjust the door. Refer to
assembly instructions.
3. If necessary, replace the defective
door gaskets. Contact the Authorised
Service Centre.
www.aeg.com12
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