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Problem Possible cause Solution
Many food products were
put in at the same time.
Wait few hours and then check
the temperature again.
The room temperature is
too high.
Refer to climate class chart on
the rating plate.
Food products placed in
the appliance were too
warm.
Allow food products to cool to
room temperature before stor-
ing.
The door is not closed cor-
rectly.
Refer to "Closing the door".
There is too much frost and
ice.
The door is not closed cor-
rectly or the gasket is de-
formed/dirty.
Refer to "Closing the door".
The water drainage plug is
not correctly positioned.
Position the water drainage
plug in the correct way.
Temperature is set incor-
rectly.
Refer to "Operation" .
Water flows on the rear
plate of the refrigerator.
During the automatic de-
frosting process, frost
melts on the rear plate.
This is correct.
Water flows inside the refrig-
erator.
Food products prevent the
water to flow into the wa-
ter collector.
Make sure that food products
do not touch the rear plate.
The water outlet is clog-
ged.
Clean the water outlet.
Water flows on the floor. The melting water outlet is
not connected to the
evaporative tray above the
compressor.
Attach the melting water out-
let to the evaporative tray.
The temperature in the ap-
pliance is too low/too high.
The temperature regulator
is not set correctly.
Set a higher/lower tempera-
ture.
The door is not closed cor-
rectly.
Refer to "Closing the door".
The food products' tem-
perature is too high.
Let the food products temper-
ature decrease to room tem-
perature before storage.
Many food products are
stored at the same time.
Add less food products at the
same time.
The thickness of the frost is
greater than 4-5 mm.
Defrost the appliance.
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