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Concern Potential Cause Common Solution
Ice dispenser
is jammed.
Ice has melted and frozen
around auger due to
infrequent use, temperature
uctuations, and/or power
outages.
Ice cubes are jammed
between ice maker and
back of ice container.
Remove ice container, thaw,
and empty the contents.
Clean container, wipe
dry, and replace in proper
position. When new ice is
made, dispenser should
operate.
Remove ice cubes that are
jamming the dispenser.
Dispenser will not
dispense water.
Water lter not seated
properly.
Water lter is clogged.
Household water line valve
is not open.
Remove and reinstall the
water lter. For Puresource
Ultra II, be sure to rotate it
to the right until it stops and
the grip end is vertical.
Replace lter cartridge. Be
sure to rotate it to the right
until it stops and the grip
end is vertical.
Open household water
line valve. See CONCERN
column AUTOMATIC ICE
MAKER.
Water not cold
enough.
As warmer tap water goes
through the lter and enters
the water supply system,
the chilled water is pushed
through to the dispenser.
Once the chilled water is used
up, it will take several hours
to bring the freshly replaced
water to a cooler temperature.
Add ice to cup or container
before dispensing water.
Note: Only rst 750 ml are
chilled.
Water has an odd
taste and/or odor.
Water has not been
dispensed for an extended
period of time.
Unit not properly connected
to cold water line.
Draw and discard
10-12 glasses of water
to freshen the supply.
Connect unit to cold water
line that supplies water
to the kitchen faucet.
32


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