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Problem Possible cause Solution
The room temperature is too
high.
Refer to the "Installation"
chapter.
Food products placed in the
appliance were too warm.
Allow food products to cool
to room temperature before
storing.
The door is not closed cor‐
rectly.
Refer to the "Closing the
door" section.
Door is misaligned or inter‐
feres with ventilation grill.
The appliance is not level‐
led.
Refer to the installation in‐
structions.
Door does not open easily. You attempted to re-open
the door immediately after
closing.
Wait a few seconds between
closing and re-opening of
the door.
The lamp does not work. The lamp is in stand-by
mode.
Close and open the door.
The lamp is defective. Contact the nearest Author‐
ized Service Centre.
There is too much frost and
ice.
The door is not closed cor‐
rectly.
Refer to the "Closing the
door" section.
The gasket is deformed or
dirty.
Refer to the "Closing the
door" section.
Food products are not wrap‐
ped properly.
Wrap the food products bet‐
ter.
Temperature is set incorrect‐
ly.
Refer to the "Operation"
chapter.
Appliance is fully loaded and
is set to the lowest tempera‐
ture.
Set a higher temperature.
Refer to the "Operation"
chapter.
Temperature set in the appli‐
ance is too low and the am‐
bient temperature is too
high.
Set a higher temperature.
Refer to the "Operation"
chapter.
Water flows on the rear plate
of the refrigerator.
During the automatic de‐
frosting process, frost melts
on the rear plate.
This is correct. Dry the water
with a soft cloth.
There is too much con‐
densed water on the rear
wall of the refrigerator.
Door was open too frequent‐
ly.
Open the door only when
necessary.
Door was not closed com‐
pletely.
Make sure the door is closed
completely.
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