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Problem Possible cause Solution
The door is not closed cor‐
rectly.
Refer to "Closing the door"
section.
The Super Freeze function is
switched on.
Refer to "Super Freeze func‐
tion" section.
The compressor does not
start immediately after
pressing the "Super Freeze",
or after changing the tem‐
perature.
The compressor starts after
a period of time.
This is normal, no error has
occurred.
Door is misaligned or inter‐
feres with ventilation grill.
The appliance is not level‐
led.
Refer to installation instruc‐
tions.
Door does not open easily. You attempted to re-open
the door immediately after
closing.
Wait a few seconds between
closing and re-opening of
the door.
The lamp does not work. The lamp is in stand-by
mode.
Close and open the door.
The lamp is defective. Contact the nearest Author‐
ized Service Centre.
There is too much frost and
ice.
The door is not closed cor‐
rectly.
Refer to "Closing the door"
section.
The gasket is deformed or
dirty.
Refer to "Closing the door"
section.
Food products are not wrap‐
ped properly.
Wrap the food products bet‐
ter.
Temperature is set incorrect‐
ly.
Refer to "Operation" chapter.
Appliance is fully loaded and
is set to the lowest tempera‐
ture.
Set a higher temperature.
Refer to "Operation" chapter.
Temperature set in the appli‐
ance is too low and the am‐
bient temperature is too
high.
Set a higher temperature.
Refer to "Operation" chapter.
Water flows on the rear plate
of the refrigerator.
During the automatic de‐
frosting process, frost melts
on the rear plate.
This is correct. Dry the water
with a soft cloth.
There is too much con‐
densed water on the rear
wall of the refrigerator.
Door was opened too fre‐
quently.
Open the door only when
necessary.
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