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Problem Possible cause Solution
Door does not open easily. You attempted to re-open
the door immediately after
closing.
Wait a few seconds between
closing and re-opening of
the door.
Side panels of the appliance
are warm.
This is a normal state
caused by operation of the
heat exchanger.
Make sure the appliance in‐
stallation is done according
to the instructions given in
this user manual.
The lamp does not work. The lamp is in stand-by
mode.
Close and open the door.
The lamp is defective. Contact the nearest Author‐
ized Service Centre.
There is too much frost and
ice.
The door is not closed cor‐
rectly.
Refer to "Closing the door"
section.
The gasket is deformed or
dirty.
Refer to "Closing the door"
section.
Food products are not wrap‐
ped properly.
Wrap the food products bet‐
ter.
Temperature is set incorrect‐
ly.
Refer to "Control Panel"
chapter.
Appliance is fully loaded and
is set to the lowest tempera‐
ture.
Set a higher temperature.
Refer to "Control Panel"
chapter.
Temperature set in the appli‐
ance is too low and the am‐
bient temperature is too
high.
Set a higher temperature.
Refer to "Control Panel"
chapter.
There is too much frost and
ice on food products in the
refrigerator.
Food products are placed
too close to the temperature
sensor.
Keep a distance between
food products and the tem‐
perature sensor (a rectangu‐
lar indent in the right wall of
the refrigerator between the
glass shelves).
Water flows on the rear plate
of the refrigerator.
During the automatic de‐
frosting process, frost melts
on the rear plate.
This is correct.
There is too much con‐
densed water on the rear
wall of the refrigerator.
Door was opened too fre‐
quently.
Open the door only when
necessary.
Door was not closed com‐
pletely.
Make sure the door is closed
completely.
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