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11.1 What to do if...
Problem Possible cause Remedy
The appliance does
not operate.
The appliance is deactivated. Activate the appliance.
The appliance does
not operate.
The appliance is not plugged in. Plug in the appliance.
The appliance does
not operate.
The fuse in the fuse box is
blown.
Check the fuse. If the fuse blows
more than one time, contact a
qualified electrician.
The appliance does
not operate.
The door is not closed properly. Make sure that nothing blocks
the door.
The lamp does not
operate.
The lamp is defective. The lamp has to be replace.
The display shows .
The Child Safety Lock is active. Deactivate the Child Safety
Lock. Hold for 3 seconds.
There is sparking in
the cavity.
There are metal dishes or dishes
with metal trim.
Remove the dish from the appli-
ance.
There is sparking in
the cavity.
There are metal skewers or alu-
minium foil that touches the in-
terior walls.
Make sure that the skewers and
foil does not touch the interior
walls.
The turntable set
makes scratching or
grinding noise.
There is an object or dirt below
the glass cooking tray.
Clean the area below the glass
cooking tray.
The appliance stop to
operate without a
clear reason.
There is a malfunction. If this situation repeats call the
Authorised Service Center.
11.2 Service data
If you cannot find a solution to the
problem yourself, contact your dealer or
an Authorised Service Centre.
The necessary data for the service centre
is on the rating plate. The rating plate is
on the appliance. Do not remove the
rating plate from the appliance.
We recommend that you write the data here:
Model (MOD.) ........................................
Product number (PNC) ........................................
Serial number (S.N.) ........................................
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