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Service après-vente
54
SERVICE APRÈS-VENTE
Au chapitre «Que faire, si ...» sont rassemblés quelques défauts auxquels
vous pouvez remédier vous-même. Consultez-le dabord en cas de
panne. Si vous ne trouvez pas dindications, veuillez vous adressez à
votre point de service après-vente.
En tout état de cause, veuillez bien préparer lentretien. Vous faciliterez
ainsi le diagnostic et permettrez de déterminer rapidement si une inter-
vention du service après-vente simpose. Notre liste de contrôle vous
permet de rassembler des informations importantes avant lentretien
téléphonique:
Notez le numéro PNC et le
numéro S. Vous les trouverez
tous les deux sur la plaque
signalétique à la face
intérieure de la porte de votre
lave-linge.
Consignez si possible aussi par écrit et avec précision:
Comment se manifeste la défaillance?
Dans quelles circonstances la défaillance survient-elle?
Le multi-afficheur donne-t-il un message derreur? (( et un chiffre)?
Quand devez-vous aussi supporter des frais pendant la période de
garantie?
lorsque vous auriez pu éliminer vous-même lerreur à laide du
tableau de dépannage (voir section «Que faire si ...»)
Lorsque le technicien du service après-vente doit se déplacer à plu-
sieurs reprises parce que, avant son intervention, il na pas reçu toutes
les informations importantes et quil doit maintenant par exemple
aller chercher des pièces de rechange. Vous pouvez éviter la multipli-
cation de ces déplacements en préparant correctement votre appel
téléphonique comme indiqué ci-dessus.
PNC
......................................................
S-No.
......................................................
54


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  • Soap is not dispensing from some of the reservoirs - including the main ‘Washing powder / liquid’ reservoir. Is this a problem with water not falling from the correct ‘holes’ above the soap. If so, is this indicative of these water holes being blocked? How might I go about unblocking? Submitted on 8-1-2020 at 22:45

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Others manual(s) of AEG Lavamat 86820

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