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Problem Possible cause Possible solution
The spin phase
does not operate.
The spin phase is off. Set the spin programme.
The filter of the drain
pump is blocked.
Clean the filter of the drain
pump. Refer to 'Care and clean-
ing'.
Balance problems with
the laundry load.
Adjust manually the items in the
tub and start the spin phase
again.
The programme
does not start.
The mains plug is not
connected in the mains
socket.
Put in the mains plug.
Blow out fuse in the
household fuse box.
Replace the fuse.
You did not press but-
ton
4
.
Press button
4
.
The delay start is set. To start immediately the pro-
gramme, cancel the delay start.
The Child Lock function
is activated.
Deactivate the Child Lock func-
tion.
There is water on
the floor.
Leakages from the cou-
plings of the water ho-
ses.
Make sure that the couplings
are tight.
Leakages from the drain
pump.
Make sure that the drain pump
filter is tight.
The water drain hose is
damaged.
Make sure that the water inlet
hose has no damages.
You cannot open
the appliance
door.
The washing pro-
gramme is in operation.
Let the washing programme
end.
There is water in the
drum.
Set the drain or the spin pro-
gramme.
The appliance
makes an unusual
noise.
Incorrect level of the ap-
pliance.
Adjust the level of the appli-
ance. Refer to 'Installation'.
You did not remove the
packaging and/or the
transit bolts.
Remove the packaging and/or
the transit bolts. Refer to 'Instal-
lation'.
The load is very small. Add more laundry in the drum.
The appliance fills
with water and
drain immediately.
The end of the drain
hose is too low.
Make sure that the drain hose is
in the correct position.
The washing re-
sults are not satis-
factory.
The detergent you used
was not sufficient or cor-
rect.
Increase the detergent quantity
or use a different one.
24
www.aeg.com
24


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