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Message Possible solution
Make sure that the connection of the drain hose is cor-
rect.
The display tells to check the
door.
Make sure that the appliance door is not open or closed
correctly.
The display tells there is a
water alert.
The anti-flood device is activated:
Disconnect the appliance.
Close the water tap.
Contact the service centre.
The display tells that the
main supply is unstable.
Wait until the mains supply is stable. The appliance auto-
matically starts operating.
At the end of the washing
cycle the display tells that
too much detergent was
used.
This is not a failure but a suggestion for next wash to de-
crease the detergent quantity.
The display tells to check the
air filter (the indicator
flashes and the acoustic sig-
nal operates)
Make sure that the filter drawer is correctly inserted.
Problems without alarm messages
Problem Possible solution
The programme does not
start.
Make sure that the mains plug is connected to the mains
socket.
Make sure that there is not a damaged fuse in the fuse
box.
Make sure that the you have touched Start/Pause.
If the delay start is set, cancel the setting or wait for the
end of countdown.
Deactivate the Child Lock function if it is on.
The appliance does not drain
the water.
Make sure that you have not set a programme without
drain phase.
Make sure that you have not set an option which ends
with water in the tub.
The appliance fills with water
and drains immediately.
Make sure that the drain hose is in the correct position.
The hose may be too low.
The spin phase does not op-
erate or the washing cycle
lasts longer than usually.
Make sure that the spin phase is not off.
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