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Problem Possible cause/Solution
The door will not open:
The programme is still running.
Wait the end of washing cycle.
There is water in the drum.
Select drain or spin programme to empty out
the water.
For opening the door refer to display mes-
sage.
The machine vibrates or is noisy:
The transit bolts and packing have not been re-
moved.
Check the correct installation of the appli-
ance.
The support feet have not been adjusted
Check the correct levelling of the appliance.
The laundry is not evenly distributed in the
drum.
Redistribute the laundry.
Maybe there is very little laundry in the drum.
Load more laundry.
Spinning starts late or the machine does not
spin:
The electronic unbalance detection device has
cut in because the laundry is not evenly distrib-
uted in the drum. The laundry is redistributed
by reverse rotation of the drum. This may hap-
pen several times before the unbalance disap-
pears and normal spinning can resume. If, after
some minutes, the laundry is still not evenly
distributed in the drum, the machine will not
spin.
The laundry load is perhaps to little, add more
items, redistribute the load manually and
then select the spinning programme.
No water is visible in the drum:
Machines based on modern technology operate
very economically using very little water with-
out affecting performance.
The display shows the message «Anti-flood-
ing system has been activated. Please check
inlet/drain pipe connections» :
Anti-flooding system has been activated.
Disconnect the appliance, close the water tap
and contact the Service Force Centre
The drum light doesn’t work:
Please contact your local Service Centre.
What to do if…
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