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15.1 Alarm Codes and Possible failures
The appliance does not start or it stops during operation. First try to find a solution to the
problem (refer to the tables).
WARNING!
Deactivate the appliance before carrying out any check.
With some problems, the display shows an alarm code and the Start/Pause button may
flash continuously:
If the appliance is overloaded, remove some items from the drum and/or
keep pressed the door while touching the Start/Pause button until the
indicator stops flashing (see the picture below).
Problem Possible solution
The appliance does
not fill with water
properly.
Make sure that the water tap is open.
Make sure that the pressure of the water supply is not too low.
For this information, contact your local water authority.
Make sure that the water tap is not clogged.
Make sure that the inlet hose has no kinks, damages or bends.
Make sure that the connection of the water inlet hose is cor-
rect.
Make sure that the filter of the inlet hose and the filter of the
valve are not clogged. Refer to 'Care and cleaning'.
The appliance does
not drain the water.
Make sure that the sink spigot is not clogged.
Make sure that the drain hose has no kinks or bends.
Make sure that the drain filter is not clogged. Clean the filter, if
necessary. Refer to "Care and cleaning".
Make sure that the connection of the drain hose is correct.
Set the drain programme if you set a programme without
drain phase. If the drain programme is not available in the pro-
gramme dial, it can be set via App.
Set the drain programme if you set an option which ends with
water in the tub.
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