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25ENGLISH
16. TROUBLESHOOTING GUIDE
Problem Possible cause Remedy
The coffee is not hot. The cups were not pre-
heated.
Warm the cups by rinsing
them with hot water (Please
note! you can use the hot
water function).
The brewing unit has cooled
down because 2/3 minutes
have passed since the last
coffee was made.
Before making the coffee,
heat the brewing unit by
rinsing using the rinse
function
A low coffee temperature
is set.
Set a hotter coffee tem-
perature in the menu.
The coffee is weak or not
creamy enough.
The coffee is ground too
coarsely.
Turn the grinding ad-
justment dial one click
anticlockwise towards “1”
while the coffee mill is in
operation. Continue one
click at a time until coffee
delivery is satisfactory. The
effect is only visible after
delivering 2 coffees (see
section “Adjusting the cof-
fee mill”).
The coffee is unsuitable.
Use coffee for espresso
machines.
The coffee is delivered too
slowly or a drop at a time.
The coffee is ground too
finely.
Turn the grinding adjust-
ment dial one click clock-
wise towards “7” while the
coffee mill is in operation.
Continue one click at a
time until coffee delivery is
satisfactory. The effect is
only visible after delivering
2 coffees (see section “Ad-
justing the coffee mill”).
Coffee does not come out of
one or both of the spouts.
The coffee spouts (A7) are
blocked.
Clean the spouts with a
toothpick.
Below is a list of some of the possible
malfunctions.
If the problem cannot be resolved as
described, contact Customer Services.
25


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