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5.2 Recherche des pannes
CODE D'ERREUR DESCRIPTION CAUSES POSSIBLES
SUPPRESSION DE
L'ERREUR
E2
La zone commandes s'éteint à cause
d'une trop haute température
La température interne de
l'électronique est trop
élevée
Attendre que la plaque
refroidisse avant de
l'utiliser à nouveau
E3
Récipient non adapté
Perte des propriétés
magnétiques
Retirer la casserole
E5
Problèmes de communication entre
l'interface utilisateur et le module à
induction
Le courant électrique
n'arrive pas au module :
Le câble d'alimentation
n'a pas été connecté
correctement ou est
défectueux.
Débrancher la plaque du
circuit électrique et
vérifier le raccordement
Pour tous les autres
signaux d'erreur
( E
U C )
Appeler le service assistance technique et communiquer le code d'erreur
5.3 Service assistance
Avant de contacter le Service Clientèle
1. Vérifier que vous ne pouvez pas résoudre le problème vous-même sur la base des points décrits dans "Recherche des pannes".
2. Éteindre et rallumer l'appareil pour s'assurer que la panne est résolue.
Si le problème persiste après les susdites vérifications, contacter le Service Clientèle le plus proche.
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