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Remove when the hob is sufficiently
cool: limescale rings, water rings, fat
stains, shiny metallic discoloration.
Clean the hob with a moist cloth and
some detergent. After cleaning, rub
the hob dry with a soft cloth.
The surface of the hob has horizontal
grooves. Clean the hob with a moist
cloth and some detergent with
smooth movement from left to right.
After cleaning, rub the hob dry with a
soft cloth from left to right.
8. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
8.1 What to do if...
Problem Possible cause Remedy
You cannot activate or oper-
ate the hob.
The hob is not connected to
an electrical supply or it is
connected incorrectly.
Check if the hob is correctly
connected to the electrical
supply. Refer to the connec-
tion diagram.
The fuse is released. Make sure that the fuse is
the cause of the malfunction.
If the fuse releases again
and again, contact a quali-
fied electrician.
The hob deactivates. There is water or fat stains
on the control panel.
Clean the control panel.
You put something on the
sensor field .
Remove the object from the
sensor field.
One pot activates two zones. The pot bottom is uneven. Move the pot slightly until
only one zone is detected.
Two or more zones are de-
tected as one zone.
The pots are too close to
each other and the cooking
zones were not set after
placing each pot.
For every pot set the zone
individually after placing the
pot on the cooking zone.
There is no pot indication on
the flexible zone.
The cookware is incorrect. Use the correct cookware.
Refer to “Hints and tips”
chapter.
The diameter of the bottom
of the cookware is too small
for the zone.
Use cookware with correct
dimensions.
Refer to “Technical informa-
tion” chapter.
There is already cookware
on the zone.
Move the first pot slightly to
make room for the next one.
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