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Problem Possible cause Remedy
The backlight is on, but
the contrast of the dis-
play is bad.
The hot cookware is on
the display.
Remove the object and
let the appliance be-
come sufficiently cool. If
the contrast is not clear,
speak to the service cen-
tre.
II and text come on. The Automatic Switch
Off operates.
Deactivate the appliance
and activate it again.
comes on.
The Child Safety Device
or the Lock function op-
erates.
Refer to the chapter
“Daily Use”.
? comes on. No cookware is on the
cooking zone.
Put cookware on the
cooking zone.
The cookware is incor-
rect.
Use the correct cook-
ware.
The diameter of the bot-
tom of the cookware is
too small for the cooking
zone.
Use cookware with cor-
rect dimensions.
The cookware does not
cover the cross / square.
Cover the cross / square
fully.
E and a number come
on.
There is an error in the
appliance.
Disconnect the appli-
ance from the electrical
supply for some time.
Disconnect the fuse from
the electrical system of
the house. Connect it
again. If E comes on
again, speak to the serv-
ice centre.
E4 comes on. There is an error in the
appliance because a
cookware boils dry. The
overheating protection
for the cooking zones
and the Automatic
Switch Off operate.
Deactivate the appli-
ance. Remove the hot
cookware. After approxi-
mately 30 seconds, acti-
vate the cooking zone
again. If the cookware
was the problem, the er-
ror message goes out of
the display, but the re-
sidual heat indicator can
stay. Let the cookware
become sufficiently cool
and refer to “Cookware
for the induction cooking
zones” to see if your
cookware is compatible
with the appliance.
14
www.aeg.com
14


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