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Problem Possible cause Remedy
The cookware do not
cover the cross / square
fully.
Cover the cross / square
fully.
and a number come
on.
There is an error in the
appliance.
Disconnect the appli-
ance from the electrical
supply for some time.
Disconnect the fuse from
the electrical system of
the house. Connect it
again. If
comes on
again, speak to the serv-
ice centre.
comes on.
The electrical connection
is incorrect. The supply
voltage is out of range.
Speak to a qualified
electrician to check the
installation.
comes on.
There is an error in the
appliance because a
cookware boils dry. The
overheating protection
for the cooking zones
and the Automatic
Switch Off operate.
Deactivate the appli-
ance. Remove the hot
cookware. After approxi-
mately 30 seconds, acti-
vate the cooking zone
again. If the cookware
was the problem, the er-
ror message goes out of
the display, but the re-
sidual heat indicator can
stay. Let the cookware
become sufficiently cool
and refer to “Cookware
for the induction cooking
zone” to see if your
cookware is compatible
with the appliance.
comes on.
The cooling fan is
blocked.
Check if objects block
the cooling fan. If
comes on again, speak
to the service center.
comes on.
The electrical connection
is incorrect. The appli-
ance is connected only
to one phase.
Connect the appliance
as you see it in the con-
nection illustration.
If you tried the above solutions and can-
not repair the problem, speak to your
dealer or the customer service. Give the
data from the rating plate, three digit
letter code for the glass ceramic (it is in
the corner of the glass surface) and an
error message that comes on.
Make sure, you operated the appliance
correctly. If not the servicing by a cus-
tomer service technician or dealer will
not be free of charge, also during the
warranty period. The instructions about
the customer service and conditions of
guarantee are in the guarantee booklet.
ENGLISH 15
15


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