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WHAT TO DO IF…
Problem Possible cause and remedy
You cannot start the appliance
or operate it.
You touched 2 or more sensor fields at the same time. Only
touch one sensor field.
There is water or fat stains on the control panel. Clean the
control panel
Start the appliance again and set the heat setting in 10 sec-
onds.
The child safety device or key lock or Stop+Go operates. See
the chapter Operating the appliance.
A sound operates when the ap-
pliance is off.
You covered one or more sensor fields. Uncover the sensor fields.
The residual heat indicator
does not come on.
The cooking zone is not hot because it operated only for a
short time. If the cooking zone is supposed to be hot, speak to
the After Sales Service.
Heat setting alternates The Power management is active. See the section Power man-
agement.
A sound operates and appli-
ance starts and stops again. Af-
ter 5 seconds one more sound
operates.
You covered . Uncover the sensor field.
comes on
The automatic switch-off operates. Stop the appliance and
start it again.
Overheating protection for the cooking zone operates.
Switch off the cooking zone. Switch on the cooking zone
again.
comes on
No cookware on the cooking zone. Put cookware on the cook-
ing zone.
Not correct cookware. Use the correct cookware.
The diameter of the bottom of the cookware is too small for
the cooking zone. Move cookware to a smaller cooking zone.
and number come on.
There is an error in the appliance.
Disconnect the appliance from the electrical supply for some
time. Disconnect the fuse from the electrical system of the
house. Connect again. If
comes on again, speak to the after
sales service.
comes on
There is an error in the appliance, because a cookware boils dry
or you use not correct cookware. Overheating protection for
the cooking zone operates. The automatic switch-off operates.
Switch off the appliance. Remove the hot cookware. After ap-
proximately 30 seconds switch on the cooking zone
again.
should disappear, residual heat indicator can stay.
Cool down the cookware and check it with the section Cook-
ware for the induction cooking zone.
26
What to do if…
26


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