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Problem Possible cause Remedy
Activate the hob again and
set the heat setting in less
than 10 seconds.
You touched 2 or more sen-
sor fields at the same time.
Touch only one sensor field.
There is water or fat stains
on the control panel.
Clean the control panel.
An acoustic signal sounds
and the hob deactivates.
An acoustic signal sounds
when the hob is deactivated.
You put something on one
or more sensor fields.
Remove the object from the
sensor fields.
The hob deactivates. You put something on the
sensor field .
Remove the object from the
sensor field.
Residual heat indicator does
not come on.
The zone is not hot because
it operated only for a short
time.
If the zone operated suffi-
ciently long to be hot, speak
to an Authorised Service
Centre.
The sensor fields become
hot.
The cookware is too large or
you put it too near to the
controls.
Put large cookware on the
rear zones if possible.
comes on.
Automatic Switch Off oper-
ates.
Deactivate the hob and acti-
vate it again.
comes on.
The Child Safety Device or
the Lock function operates.
Refer to "Daily use" chapter.
comes on.
There is no cookware on the
zone.
Put cookware on the zone.
The cookware is incorrect. Use the correct cookware.
Refer to “Hints and tips”
chapter.
The diameter of the bottom
of the cookware is too small
for the zone.
Use cookware with correct
dimensions.
Refer to “Technical informa-
tion” chapter.
and a number come on.
There is an error in the hob. Disconnect the hob from the
electrical supply for some
time. Disconnect the fuse
from the electrical system of
the house. Connect it again.
If comes on again, speak
to an Authorised Service
Centre.
www.aeg.com12
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