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7.1 What to do if...
Problem Possible cause Remedy
You cannot activate or oper-
ate the hob.
The fuse is released. Make sure that the fuse is
the cause of the malfunction.
If the fuse releases again
and again, contact a quali-
fied electrician.
You touched 2 or more sen-
sor fields at the same time.
Touch only one sensor field.
STOP+GO function oper-
ates.
Refer to "Daily use" chapter.
There is water or fat stains
on the control panel.
Clean the control panel.
An acoustic signal sounds
and the hob deactivates.
An acoustic signal sounds
when the hob is deactivated.
You put something on one
or more sensor fields.
Remove the object from the
sensor fields.
Residual heat indicator does
not come on.
The zone is not hot because
it operated only for a short
time.
If the zone operated suffi-
ciently long to be hot, speak
to an Authorised Service
Centre.
Automatic Heat Up function
does not operate.
The zone is hot. Let the zone become suffi-
ciently cool.
The highest heat setting is
set.
The highest heat setting has
the same power as the func-
tion.
You cannot activate the out-
er ring.
Activate the inner ring first.
There is a dark area on
the multiple zone.
It is normal that there is a
dark area on the multiple
zone.
The sensor fields become
hot.
The cookware is too large or
you put it too near to the
controls.
Put large cookware on the
rear zones if possible.
There is no signal when you
touch the panel sensor
fields.
The signals are deactivated. Activate the signals.
Refer to "Daily use" chapter.
comes on.
Automatic Switch Off oper-
ates.
Deactivate the hob and acti-
vate it again.
comes on.
The Child Safety Device or
the Lock function operates.
Refer to "Daily use" chapter.
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