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Problem and alarm code Possible cause and solution
The anti-flood device is on.
The display shows i30.
Close the water tap.
Make sure that the appliance is correctly installed.
Make sure the baskets are loaded as instructed in the
user manual.
The appliance stops and
starts more times during op‐
eration.
It is normal. It provides optimal cleaning results and en‐
ergy savings.
The programme lasts too
long.
If the delay start option is set, cancel the delay setting or
wait for the end of the countdown.
Activating options can increase the programme duration.
The remaining time in the
display increases and skips
nearly to the end of the pro‐
gramme duration.
This is not a defect. The appliance is working correctly.
Small leak from the appli‐
ance door.
The appliance is not levelled. Loosen or tighten the ad‐
justable feet (if applicable).
The appliance door is not centred on the tub. Adjust the
rear foot (if applicable).
The appliance door is diffi‐
cult to close.
The appliance is not levelled. Loosen or tighten the ad‐
justable feet (if applicable).
Parts of the tableware are protruding from the baskets.
Rattling or knocking sounds
from the inside of the appli‐
ance.
The tableware is not properly arranged in the baskets.
Refer to basket loading leaflet.
Make sure that the spray arms can rotate freely.
The appliance trips the cir‐
cuit-beaker.
The amperage is insufficient to supply simultaneously all
the appliances in use. Check the socket amperage and
the capacity of the meter or turn off one of the applian‐
ces in use.
Internal electrical fault of the appliance. Contact an Au‐
thorised Service Centre.
Once you have checked the appliance,
deactivate and activate the appliance. If
the problem occurs again, contact an
Authorised Service Centre.
For alarm codes not described in the
table, contact an Authorised Service
Centre.
WARNING!
We do not recommend using
the appliance until the
problem has been
completely fixed. Unplug the
appliance and do not plug it
in again until you are certain
that it operates correctly.
www.aeg.com22
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