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If you regularly use short duration
programmes, these can leave
deposits of grease and limescale
inside the appliance. To prevent this,
we recommend to run long duration
programmes at least 2 times per
month.
12. TROUBLESHOOTING
If the appliance does not start or it stops
during operation. Before you contact an
Authorised Service Centre, check if you
can solve the problem by yourself with
the help of the information in the table.
With some problems, the display
shows an alarm code.
Problem and alarm code Possible solution
You cannot activate the ap-
pliance.
Make sure that the mains plug is connected to the
mains socket.
Make sure that there is no a damage fuse in the fuse
box.
The programme does not
start.
Make sure that the appliance door is closed.
Press Start.
If the delay start is set, cancel the setting or wait for the
end of the countdown.
The appliance has started the procedure to recharge
the resin inside the water softener. The duration of the
procedure is approximately 5 minutes.
The appliance does not fill
with water.
The display shows .
Make sure that the water tap is open.
Make sure that the pressure of the water supply is not
too low. For this information, contact your local water
authority.
Make sure that the water tap is not clogged.
Make sure that the filter in the inlet hose is not clogged.
Make sure that the inlet hose has no kinks or bends.
The appliance does not
drain the water.
The display shows .
Make sure that the sink spigot is not clogged.
Make sure that the drain hose has no kinks or bends.
The anti-flood device is on.
The display shows .
Close the water tap and contact an Authorised Service
Centre.
Once you have checked the appliance,
deactivate and activate the appliance. If
the problem occurs again, contact an
Authorised Service Centre.
For alarm codes not described in the
table, contact an Authorised Service
Centre.
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