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Problem Possible cause Solution
Water flows on the rear
plate of the refrigerator.
During the automatic defrosting
process, frost defrosts on the
rear plate.
This is correct.
Water flows into the re-
frigerator.
The water outlet is clogged. Clean the water outlet.
Products prevent that water
flows into the water collector.
Make sure that products do not
touch the rear plate.
Temperature cannot be
set .
COOLMATIC or FROSTMATIC
functions switched on.
Switch off COOLMATIC or FROST-
MATIC manually, or wait to set
the temperature until the func-
tion has reset automatically. Re-
fer to "COOLMATIC or FROSTMAT-
IC function"..
The temperature in the
appliance is too low/high.
The temperature regulator is not
set correctly.
Set a higher/lower temperature.
The door is not closed correctly. Refer to "Closing the door".
The product temperature is too
high.
Let the product temperature de-
crease to room temperature be-
fore storage.
Many products are stored at the
same time.
Store less products at the same
time.
The temperature in the
refrigerator is too high.
There is no cold air circulation in
the appliance.
Make sure that there is cold air
circulation in the appliance.
The temperature in the
freezer is too high.
Products are too near to each
other.
Store products so that there is
cold air circulation.
There is too much frost.
Food is not wrapped correctly. Wrap the food correctly.
The door is not closed correctly. Refer to "Closing the door".
The temperature regulator is not
set correctly.
Set a higher temperature.
Replacing the lamp
1. Switch off the appliance.
2. Press on the rear hook and at the same
time slide the cover in the direction of the
arrow.
3. Replace the lamp with one of the same
power and specifically designed for
household appliances. (the maximum
power is shown on the lamp cover).
4. Install the lamp cover by sliding it into its
original position.
5. Switch on the appliance.
28 What to do if…
28


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