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WHAT TO DO IF…
WARNING!
Before troubleshooting, disconnect the mains plug from the mains socket.
Only a qualified electrician or competent person must do the troubleshooting that is not
in this manual.
There are some sounds during normal use (compressor, refrigerant circulation).
Problem Possible cause Solution
The appliance is noisy The appliance is not supported
properly
Check if the appliance stands
stable (all the four feet should be
on the floor)
The appliance does not
operate. The lamp does
not operate.
The appliance is switched off. Switch on the appliance.
The mains plug is not connec-
ted to the mains socket cor-
rectly.
Connect the mains plug to the
mains socket correctly.
The appliance has no power.
There is no voltage in the mains
socket.
Connect a different electrical
appliance to the mains socket.
Contact a qualified electrician.
The lamp does not work. The lamp is in stand-by. Close and open the door.
The lamp is defective. Refer to "Replacing the lamp".
The compressor operates
continually.
The temperature is not set cor-
rectly.
Set a higher temperature.
The door is not closed correctly. Refer to "Closing the door".
The door has been opened too
frequently.
Do not keep the door open lon-
ger than necessary.
The product temperature is too
high.
Let the product temperature de-
crease to room temperature be-
fore storage.
The room temperature is too
high.
Decrease the room temperature.
Water flows on the rear
plate of the refrigerator.
During the automatic defrost-
ing process, frost defrosts on
the rear plate.
This is correct.
Water flows into the re-
frigerator.
The water outlet is clogged. Clean the water outlet.
Products prevent that water
flows into the water collector.
Make sure that products do not
touch the rear plate.
28
What to do if…
28


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